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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

When organizing your broadcast, you have the option of utilizing either the online portal or the IVR telephone launch. If you find yourself away from your computer, there's no need for concern, as you can conveniently arrange everything using the automated telephone launch. We offer adaptable pricing strategies tailored to suit your requirements. Opt for our monthly subscription plans or choose the pay-as-you-go option, whichever fits your preferences best. As a special incentive, your initial 50 calls will be complimentary upon registration! Additionally, we provide nationwide calling services that cater to both personal and business purposes. Our dedicated team of professionals is always available to offer assistance and advice throughout the entire process. Once you are prepared to dispatch your message to the intended recipients, you will need to name your new broadcast and select the contacts who will receive it. Our user-friendly interface allows you to choose individual contacts or specific groups with ease, and you can even select a partial contact from a list of numbers associated with one individual. This streamlined process ensures that you can effectively reach your audience in the manner that suits you best.

Description

Voicent Live offers a comprehensive cloud solution equipped with essential tools for maximizing performance and efficiency, including call center functionalities, predictive dialing systems, voice broadcasting, as well as text and email communication tools; it also features an integrated CRM, streamlined workflow, and business process automation, all within a single adaptable and scalable platform. This all-in-one package is designed to meet the diverse needs of businesses seeking to enhance their operational capabilities.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

IVR Studio No 
Salesforce No 
Voicent Appointment Reminder No 
Voicent CRM No 
Voicent Communications No 
Voicent Predictive Dialer No 

Integrations

IVR Studio Yes 
Salesforce Yes 
Voicent Appointment Reminder Yes 
Voicent CRM Yes 
Voicent Communications Yes 
Voicent Predictive Dialer Yes 

Pricing Details

$9.99 per month
Free Trial Yes 
Free Version No 

Pricing Details

$499 one-time payment
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

The Call Pro

Country

United States

Website

thecallpro.com

Vendor Details

Company Name

Voicent Communications

Founded

2001

Country

United States

Website

www.voicent.com

Product Features

Product Features

Auto Dialer

Call Center Management No 
Call Recording Yes 
Call Reporting No 
Call Scripting No 
Lead Management No 
Power Dialer No 
Predictive Dialer No 
Preview Dialer No 
Progressive Dialer No 
Surveys No 

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting No 
Campaign Management Yes 
Database No 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

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