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Description
Textel is an innovative business messaging solution that enhances customer interactions by leveraging both AI and human-driven dialogue. Users can engage with clients on a large scale or in personalized one-on-one exchanges within Textel's compliant and integrated environment. By fostering stronger connections with clients, Textel not only helps to increase revenue but also improves team productivity. The platform allows for AI-assisted and conversational texting, enabling seamless communication through familiar tools. Integrated directly into your CCaaS system, Textel simplifies the process for both agent-assisted and automated SMS and MMS interactions. Immerse yourself in personalized communication with 1:1 texting, allowing for meaningful two-way dialogues with customers. You can easily send images or links to provide immediate access to essential information, fostering customer loyalty in the process. Furthermore, Textel enables you to monitor conversation logs within your current customer platform, facilitating ongoing enhancements to your service. By utilizing this approach, businesses can continuously adapt and refine their customer engagement strategies.
Description
Leverage features tailored for nonprofits such as text-to-donate options, automated routing for legislative calls, tools for finding local polling places, and enhanced profiles through customized fields. Boost mobile opt-ins using unlimited keywords, seamless web forms, and engaging interactive content like contests, voting ballots, and surveys. Effortlessly send customized text messages to large numbers of subscribers, support swift response initiatives, and regulate message delivery over time to enhance effectiveness. Work closely with your Mobile Commons strategist to create impactful campaigns, track performance metrics, and advance your organization's goals. Connect with supporters and donors through mass-personalized, targeted, and action-oriented communications facilitated by specialized software crafted by our mobile advocacy specialists. Dispatch concise SMS messages or utilize MMS to convey up to 2000 characters, while easily categorizing subscribers based on their interests, geographical locations, and other criteria. Furthermore, assist voters in locating their nearest polling sites using our automated polling locator feature, ensuring they have the information needed to participate in elections effectively.
API Access
Has API
API Access
Has API
Integrations
ActBlue
ActionKit
Capitol Canary
Classy
Engaging Networks
Genesys Cloud CX
HubSpot CRM
Meevo
NGP VAN
NICE CXone Mpower
Integrations
ActBlue
ActionKit
Capitol Canary
Classy
Engaging Networks
Genesys Cloud CX
HubSpot CRM
Meevo
NGP VAN
NICE CXone Mpower
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Textel
Country
United States
Website
textel.net
Vendor Details
Company Name
Upland
Founded
2010
Country
United States
Website
uplandsoftware.com/mobile-commons/
Product Features
Contact Management
Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win