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Description
Experience the most robust and adaptable checklist software designed to transform your business processes into a streamlined digital format. With Testify's versatile checklist software, you can achieve enhanced control and transparency over your operations. Testify not only aids in digitizing various testing processes but also allows for sustainable optimization. By utilizing this tool, you can cut turnaround times and resolve issues up to 60% quicker while enjoying real-time, personalized quality reports that highlight areas for enhancement. Unify all your employees, customers, partners, and suppliers on a single platform, fostering a shared understanding of the quality of your products and services. Testify's powerful features provide a mobile solution for collecting, documenting, and analyzing diverse business processes. This leads to increased efficiency, productivity, and transparency throughout your entire value chain. No matter where you are in your digitization journey, Testify offers the ideal solution tailored to your needs. Embrace the future of business process management with Testify and witness significant improvements across your operations.
Description
Software that enables businesses of all sizes to deliver WOWing customer experiences is affordable, flexible, and easy-to-use. Wowdesk automates the recording, tracking, and life-cycle of customer service inquiries, and streamlines the resolution process.
Wowdesk combines all customer requests from multiple channels into a single platform.
Wowdesk automates your complaint management processes to meet regulatory and compliance requirements, ensure customer happiness, prevent recurring issues, and track and manage customer complaints more effectively.
Dashboards and powerful reporting tools provide meaningful metrics for measuring performance, customer satisfaction, return on investment, and performance.
API Access
Has API
API Access
Has API
Integrations
Facebook
Google Drive
Microsoft Azure
Microsoft Excel
Microsoft Outlook
Microsoft Word
X (Twitter)
Integrations
Facebook
Google Drive
Microsoft Azure
Microsoft Excel
Microsoft Outlook
Microsoft Word
X (Twitter)
Pricing Details
$100 per month
Free Trial
Free Version
Pricing Details
$5.00/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Testify
Founded
2015
Country
Austria
Website
testify.io/en
Vendor Details
Company Name
Wowdesk
Founded
2018
Country
United States
Website
wowdesk.com
Product Features
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
Product Features
Complaint Management
Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management