Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Your rating will rise if you outperform the system's expectations and drop if you underperform, irrespective of the match outcome. Ratings remain stable when there is a difference of over 10 points between opponents unless the lesser-rated player triumphs. Moreover, ratings are only influenced when both competitors possess a Tencap rating. Players can obtain a Tencap rating by either being the sole member of a doubles team without one or by competing against someone with a Tencap singles rating. Additionally, any set where the winner fails to achieve at least 4 games is excluded from rating calculations. With each match played, the Rating Confidence will increase, influenced by how accurately your opponents are rated and the variety of players faced. Ultimately, rating modifications are determined by Tencap's innovative algorithms, which function on the premise that greater accuracy in ratings leads to less fluctuation in a player’s rating. This system ensures that players are rewarded not only for their performance but also for the consistency and quality of their matches.

Description

The number and quality of user ratings significantly influence your ranking on charts and overall downloads; therefore, leveraging Polljoy’s intelligent rating mechanism allows you to pinpoint genuine supporters and motivate them to submit their feedback. Negative feedback and dissatisfaction can adversely affect your ranking and deter prospective players. Those who do not qualify as loyal fans might have concerns they wish to voice, so it’s best to redirect that input to you first, allowing you to take action. Since no game is flawless upon release, utilizing player insights from various types of surveys—whether multiple choice, open-ended, or image-based—can enhance the gaming experience, boost player retention, and improve monetization strategies. There’s no need for app updates; you can initiate new surveys and prompts while monitoring responses live in real-time. This approach has been adopted by several leading apps and games within the app store, showcasing its effectiveness in driving engagement. Ultimately, understanding your audience will lead to a more successful gaming experience for everyone involved.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Tencap Sports

Founded

2008

Country

United States

Website

www.tencap.co.uk

Vendor Details

Company Name

polljoy

Country

Hong Kong

Website

polljoy.com

Product Features

Club Management

Attendance Tracking No 
Billing & Invoicing No 
Check-In Manager No 
Contract Management No 
Employee Management No 
Event Management No 
Inventory Management No 
Marketing Management No 
Member Portal No 
Membership Management No 
Payment Processing No 
Point of Sale (POS) No 

Product Features

Survey

Custom Survey URLs No 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection No 
Paper Survey No 
Question Branching Yes 
Question Library No 
Site Intercept Survey Yes 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

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