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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

TenantText is a communication platform powered by AI that streamlines interactions between tenants and property managers through text messaging, removing the necessity for apps, logins, or complicated systems. This service allows residents to communicate their inquiries and receive prompt, intelligent responses to frequently asked questions about balances, policies, parking, or maintenance issues, offering swift assistance without the need for staff involvement. The AI assistant is specially trained on property-specific documents, including lease agreements, rules, FAQs, and maintenance protocols, which enables it to provide precise and context-sensitive answers while also assisting tenants in troubleshooting common problems. Additionally, TenantText can gather comprehensive maintenance requests, complete with descriptions and images, ensuring that property teams are equipped with thorough information from the outset, allowing them to prioritize and address issues more effectively. This innovative platform not only enhances communication but also fosters a more efficient relationship between tenants and property management teams.

Description

The Resident Engagement Platform by Tyler Technologies serves as a comprehensive digital hub that links residents to various state and local services. By utilizing a centralized digital identity and access management system, users can log in once to gain entry to customized portals that provide relevant services, forms, and resources. Personalization engines are integrated to deliver tailored content and notifications, while features like secure payment processing and digital wallet capabilities allow users to complete bill payments and submit fees seamlessly within the platform. Additionally, two-way messaging and chatbot support, along with accessible design elements, ensure that inquiries and transactions are managed both efficiently and inclusively. Administrators benefit from configurable dashboards that enable them to oversee content, workflows, and user roles without the need for custom development, while real-time analytics help to monitor engagement metrics and identify opportunities for enhancing service delivery. This combination of features fosters a more connected and responsive community experience for all users.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Okta No 
Rent Manager Yes 

Integrations

Okta Yes 
Rent Manager No 

Pricing Details

$59 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

TenantText

Country

United States

Website

www.tenanttext.com

Vendor Details

Company Name

Tyler Technologies

Country

United States

Website

www.tylertech.com/solutions/transformative-technology/resident-experience/resident-engagement-platform

Product Features

Product Features

Alternatives

Alternatives

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CATIE

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