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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Telex serves as an efficient real-time notification platform aimed at assisting users in tracking their application performance, enhancing team collaboration, and seamlessly integrating with various third-party services. Its array of features, such as webhook alerts, collaborative channels, and sophisticated monitoring capabilities, keeps users updated on system logs, events, and overall performance consistently. Key Offerings Telex provides a comprehensive collection of monitoring and notification solutions, which includes: Application Performance Monitoring (APM) – Observe app performance metrics in real-time. Server Monitoring – Monitor server health and operational uptime. Cloud Monitoring – Guarantee the smooth operation of cloud services. Database Monitoring – Identify and remedy database problems swiftly. Network Monitoring – Track network traffic and efficiency. Log Monitoring – Review system logs for improved troubleshooting. Webhook Testing – Assess and resolve issues with webhooks efficiently. Additionally, Telex empowers teams to proactively address performance concerns before they escalate, fostering a more resilient application environment.

Description

A comprehensive range of OSS/BSS applications is available, encompassing Customer Care and Billing, a Self Care Portal, Asset Management and Service Desk, Network Management, and Application Performance Monitoring, as well as Infrastructure Planning and Buildout. Services can be swiftly defined, provisioned, monitored, and billed, allowing for quick revenue generation. These applications are designed to seamlessly integrate with both modern and legacy systems, offering flexibility and extensibility with rapid deployment capabilities. Businesses can prioritize deploying the most crucial applications first, with the option to add more as needed. Verax Customer Care & Billing (CCB) facilitates both pre-paid and post-paid billing for various products and services, consolidating four essential business applications—Customer Care, Product Catalog, Self Care, and Billing—into a single platform, which minimizes integration costs and time while enhancing time-to-market at a competitive price point. Furthermore, CCB is pre-integrated with Verax OSS applications such as NMS, Service Desk, and Provisioning, thereby simplifying the integration process between OSS and BSS and delivering advanced "looking glass" capabilities for enhanced operational oversight. This integrated approach not only streamlines business operations but also fosters a more agile response to market demands.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$10/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Telex

Country

United Kingdom

Website

telex.im/

Vendor Details

Company Name

Verax Systems

Founded

2003

Country

United States

Website

www.veraxsystems.com

Product Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

System Monitoring

Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management

Website Monitoring

Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

Product Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

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