Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

TeleTracker Online equips retailers with a comprehensive suite of tools to efficiently manage various aspects of their business, including inventory monitoring, employee hour tracking, and sales commission calculations. It also facilitates the automatic reconciliation of service provider commissions and enhances customer relationship management through its CRM feature. Additionally, it enables the automatic creation of task lists for sales personnel and the generation of real-time business reports, all while interfacing seamlessly with major cellular providers. Furthermore, TeleTracker Online stands out as a POS software company that offers an impressive array of free training options, including unlimited one-on-one and in-house sessions, as well as convenient online training materials and customized resources. With a commitment to providing unlimited support, TeleTracker has established itself as a trusted point-of-sale solution by merging innovative technology with exceptional training and technical assistance for over twenty years. By focusing on customer needs, TeleTracker Online continues to evolve and adapt to the changing landscape of retail technology.

Description

Establish your Sales and Tele-calling teams, upload your contact lists, develop campaigns, allocate teams to those campaigns, and begin calling within minutes. Track your progress using real-time Sales Reports and Call Recordings, all accessible from your mobile device. Additionally, your agents have the capability to leave comments and receive automated follow-up reminders. Evaluate your return on investment, assess agent efficiency, gauge data effectiveness, and enhance customer service. This streamlined process ensures that your teams are always connected and informed, leading to better decision-making.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

TeleTracker

Country

United States

Website

www.teletracker.com

Vendor Details

Company Name

Sunoray Solutions

Founded

2012

Country

India

Website

www.tentaclecloud.com

Product Features

Point of Sale

Barcode Scanning No 
Commission Management Yes 
Cryptocurrency Support No 
Customer Account Profiles Yes 
Discount Management No 
Electronic Signature Yes 
Gift Card Management No 
Loyalty Program No 
Multi-Location Yes 
Restaurant POS No 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration No 

Retail Management

CRM Yes 
Commission Management Yes 
Email Marketing Yes 
Employee Management Yes 
Loyalty Program Yes 
Mail Order Yes 
Merchandise Management Yes 
Multi-Location No 
Order Management Yes 
Purchase Order Management Yes 
Reporting/Analytics Yes 
Returns Management No 
eCommerce No 

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting No 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer No 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Alternatives

Spectrum TeleTrack Reviews

Spectrum TeleTrack

Spectrum Voice Technologies

Alternatives

Arbeit Click Reviews

Arbeit Click

Arbeit Software
TeleTracking Reviews

TeleTracking

TeleTracking Technologies
Readymode Reviews

Readymode

Readymode (formerly Xencall)