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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

SolutionVue is an innovative platform designed for self-directed sales assessments. It effectively aligns customers' immediate and future priorities with a vast array of technologies sourced from a proprietary database featuring over 400 accredited suppliers in Telarus' principal markets. By utilizing domain-specific questionnaires, SolutionVue enhances the quality of customer interactions and streamlines the discovery process. Tailored entirely to each customer dialogue, it suggests leading supplier options, pertinent resources, cost-saving strategies, and best practices for efficient processes. This platform empowers you to engage, counsel, and build strong connections with your clients, fostering relationships that contribute to business growth. Additionally, SolutionVue generates a dynamic questionnaire that steers the discussion, ensuring that essential needs are prioritized and guiding you to ask the most relevant questions at optimal moments. As initial responses are captured, the system adapts subsequent inquiries to delve deeper into any technological deficiencies the customer may have. Ultimately, SolutionVue serves as a vital tool for enhancing customer engagement and driving successful outcomes.

Description

The Survey System stands out as the most comprehensive software solution for conducting surveys across various platforms, including web, telephone, mobile, CAPI, and paper formats. This remarkable software is particularly well-suited for mixed-mode surveys, seamlessly integrating two or more methodologies for enhanced data collection. With its voice capture feature, The Survey System allows for the recording of responses in the actual voices of respondents, adding a personal touch to the data gathering process. Its advanced logic capabilities ensure that respondents follow a tailored path through the questions, making adjustments to improve data quality and verify response accuracy. Additionally, if you have pre-existing data like demographic information or past purchases, The Survey System can easily merge this information into individual questionnaires. Users can generate results in various formats, including tables, charts, or text, and even produce real-time reports for online survey responses. Furthermore, sophisticated cross-tabulation features present results segmented by any relevant data points, providing deeper insights into the survey findings. This versatility makes The Survey System an invaluable tool for researchers seeking to optimize their survey processes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Work-Relay Yes 

Integrations

Work-Relay No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Telarus

Founded

2002

Country

United States

Website

www.telarus.com/tools/solutionvue/

Vendor Details

Company Name

Creative Research Systems

Founded

1982

Country

United States

Website

www.surveysystem.com

Product Features

Product Features

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting Yes 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Market Research

Benchmarking No 
Compensation Management No 
Data Management Yes 
Email / Online No 
Face-to-Face No 
Panel Management Yes 
Paper-Based No 
Phone-Based No 
Sample Management Yes 
Statistical Analysis No 
Survey Management Yes 

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection Yes 
Paper Survey Yes 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey Yes 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

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