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ease
features
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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Delegating live chat client management and technical support allows businesses to focus on their primary tasks and operations. By leveraging our expertise and support, you can elevate your customer service to new heights. Our customized and affordable packages are designed based on the number of agents you may need for your services, whether charged hourly, per visit, or monthly. Outsourcing your live chat needs to us can result in cost savings of approximately 45-50%. Moreover, utilizing our outsourced live chat support services can significantly increase visitor traffic, thereby boosting your potential customer base. We oversee the entire live chat experience, from installing the chat software to managing updates and maintenance, as well as selecting and training dedicated and skilled personnel. This comprehensive approach ultimately enhances both the quality of customer service and the overall customer experience, ensuring that your clients receive the support they deserve. By choosing us, you can not only improve efficiency but also build stronger relationships with your customers.

Description

dala.care is an innovative cloud-based platform for home care management, crafted to enhance and simplify the intricate daily functions of providing care through two intuitive applications—one tailored for caregivers and families on the move, and another designed for administrative care managers. These applications facilitate real-time scheduling, customized activities of daily living, and accessible care plans from any location, allowing teams to concentrate on delivering high-quality care instead of getting bogged down by paperwork. Caregivers benefit from real-time schedules that include personalized visit information, access to essential care plans, and contact details necessary for effective service delivery, along with electronic visit verification that tracks time and location for every appointment, ensuring that they remain organized and accountable while working in the field. Meanwhile, the office application for care managers provides a comprehensive overview, allowing for easy management of caregivers, care recipients, and contacts, while seamlessly enabling the configuration of schedules, capturing essential data, and integrating with payroll and billing systems. This integration not only fosters efficiency but also enhances communication within the care team, further elevating the overall quality of care provided to clients.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CSS Yes 
CakePHP Yes 
Drupal Yes 
HTML Yes 
Joomla! Yes 
MySQL Yes 
PHP Yes 
Salesforce Yes 
Sugar Connect Yes 
WordPress Yes 
jQuery Yes 

Integrations

CSS No 
CakePHP No 
Drupal No 
HTML No 
Joomla! No 
MySQL No 
PHP No 
Salesforce No 
Sugar Connect No 
WordPress No 
jQuery No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Technosys IT Management

Country

India

Website

www.technosysmanagement.com/live_chat.php

Vendor Details

Company Name

dala.care

Country

United States

Website

dala.care/

Product Features

Product Features

Home Care

Billing & Invoicing No 
Care Plan Management No 
Caregiver Management No 
Client Management No 
Field Communication No 
Insurance Management No 
Payroll Management No 
Scheduling No 
Visit Verification No 

Alternatives

Alternatives

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