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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

TeamsDashboard offers a live presence and availability interface for Microsoft Teams, retrieving real-time status updates from Microsoft 365 through the Graph API, and presenting the entire organization on one accessible screen without the need for installation, agents, or firewall modifications. It features four distinct views—Cards, Compact, Minimal, and List—equipped with intelligent filters based on department, location, and job title, providing IT administrators, team leaders, and executives with immediate insights into who is available, engaged in calls, or attending meetings. This tool is ideal for a variety of applications, including office wallboards, lobby displays, mobile dashboards for teams on call, service desk dispatcher interfaces, and monitoring the status of Teams Phone calls. The setup process is quick, taking less than five minutes, and it is fully GDPR-compliant with hosting located in Germany. Additionally, it supports MSAL enterprise authentication and is accessible across any device with a web browser, whether it be a desktop, tablet, mobile phone, or TV display. With pricing beginning at €4.25 per user per month, TeamsDashboard also offers a 14-day free trial, ensuring that only active users of the dashboard require a license, rather than the entire Microsoft 365 tenant, making it a flexible solution for organizations of all sizes.

Description

iVision Plus Cisco wallboards enhance agent performance by delivering real-time performance data through innovative and engaging designs. With iVision Plus, you can access dynamic Cisco contact center wallboards that showcase real-time statistics and metrics for both individual and team achievements. Say goodbye to outdated, boxy wallboard designs, and embrace the impactful aesthetics of NextGen wallboards. The gamification features of iVision wallboards inspire agents to elevate their work. These HTML5 wallboards ensure a superior user experience and are responsive across devices. Additionally, the call center wallboard software enables the establishment of KPI thresholds, allowing for performance oversight and immediate response to any breaches, even when you are not actively monitoring. By providing digital signage in real-time to all internal employees, overall efficiency and productivity will see significant improvements, as staff will no longer need to spend excessive time collecting operational insights. Ultimately, this streamlined access to information helps foster a more engaged and informed workforce.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Active Directory No 
Calabrio Call Recording No 
FIS Telephone Banking No 
Freshdesk No 
Microsoft 365 Yes 
Microsoft Dynamics 365 No 
Microsoft Excel No 
Microsoft Teams Yes 
Oracle Cloud Infrastructure No 
Oracle Siebel CRM No 
Sage CRM No 
ServiceNow No 
Verint Community No 
Zendesk No 
Zoho CRM No 
eGain Knowledge+AI No 

Integrations

Active Directory Yes 
Calabrio Call Recording Yes 
FIS Telephone Banking Yes 
Freshdesk Yes 
Microsoft 365 No 
Microsoft Dynamics 365 Yes 
Microsoft Excel Yes 
Microsoft Teams No 
Oracle Cloud Infrastructure Yes 
Oracle Siebel CRM Yes 
Sage CRM Yes 
ServiceNow Yes 
Verint Community Yes 
Zendesk Yes 
Zoho CRM Yes 
eGain Knowledge+AI Yes 

Pricing Details

$4.25/month
per User
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

SSIG-IT GmbH

Founded

2019

Country

Germany

Website

www.ssig-it.com

Vendor Details

Company Name

NovelVox

Founded

2008

Country

United States

Website

www.novelvox.com

Product Features

Dashboard

Annotations No 
Data Source Integrations No 
Functions / Calculations No 
Interactive Yes 
KPIs No 
OLAP No 
Private Dashboards Yes 
Public Dashboards Yes 
Scorecards Yes 
Themes No 
Visual Analytics No 
Widgets No 

Product Features

Dashboard

Annotations No 
Data Source Integrations Yes 
Functions / Calculations Yes 
Interactive No 
KPIs Yes 
OLAP No 
Private Dashboards No 
Public Dashboards Yes 
Scorecards Yes 
Themes No 
Visual Analytics No 
Widgets Yes 

Digital Signage

Automatic Player Updates No 
Content Scheduling Yes 
Media Library Yes 
Multi-Screen Support No 
Remote Deployment Yes 
Remote Display Management Yes 
Visual Editor No 

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