Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
TeamsDashboard offers a live presence and availability interface for Microsoft Teams, retrieving real-time status updates from Microsoft 365 through the Graph API, and presenting the entire organization on one accessible screen without the need for installation, agents, or firewall modifications.
It features four distinct views—Cards, Compact, Minimal, and List—equipped with intelligent filters based on department, location, and job title, providing IT administrators, team leaders, and executives with immediate insights into who is available, engaged in calls, or attending meetings.
This tool is ideal for a variety of applications, including office wallboards, lobby displays, mobile dashboards for teams on call, service desk dispatcher interfaces, and monitoring the status of Teams Phone calls.
The setup process is quick, taking less than five minutes, and it is fully GDPR-compliant with hosting located in Germany.
Additionally, it supports MSAL enterprise authentication and is accessible across any device with a web browser, whether it be a desktop, tablet, mobile phone, or TV display.
With pricing beginning at €4.25 per user per month, TeamsDashboard also offers a 14-day free trial, ensuring that only active users of the dashboard require a license, rather than the entire Microsoft 365 tenant, making it a flexible solution for organizations of all sizes.
Description
iVision Plus Cisco wallboards enhance agent performance by delivering real-time performance data through innovative and engaging designs. With iVision Plus, you can access dynamic Cisco contact center wallboards that showcase real-time statistics and metrics for both individual and team achievements. Say goodbye to outdated, boxy wallboard designs, and embrace the impactful aesthetics of NextGen wallboards. The gamification features of iVision wallboards inspire agents to elevate their work. These HTML5 wallboards ensure a superior user experience and are responsive across devices. Additionally, the call center wallboard software enables the establishment of KPI thresholds, allowing for performance oversight and immediate response to any breaches, even when you are not actively monitoring. By providing digital signage in real-time to all internal employees, overall efficiency and productivity will see significant improvements, as staff will no longer need to spend excessive time collecting operational insights. Ultimately, this streamlined access to information helps foster a more engaged and informed workforce.
API Access
Has API
No
API Access
Has API
No
Integrations
Active Directory
No
Calabrio Call Recording
No
FIS Telephone Banking
No
Freshdesk
No
Microsoft 365
Yes
Microsoft Dynamics 365
No
Microsoft Excel
No
Microsoft Teams
Yes
Oracle Cloud Infrastructure
No
Oracle Siebel CRM
No
Integrations
Active Directory
Yes
Calabrio Call Recording
Yes
FIS Telephone Banking
Yes
Freshdesk
Yes
Microsoft 365
No
Microsoft Dynamics 365
Yes
Microsoft Excel
Yes
Microsoft Teams
No
Oracle Cloud Infrastructure
Yes
Oracle Siebel CRM
Yes
Pricing Details
$4.25/month
per User
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
SSIG-IT GmbH
Founded
2019
Country
Germany
Website
www.ssig-it.com
Vendor Details
Company Name
NovelVox
Founded
2008
Country
United States
Website
www.novelvox.com
Product Features
Dashboard
Annotations
No
Data Source Integrations
No
Functions / Calculations
No
Interactive
Yes
KPIs
No
OLAP
No
Private Dashboards
Yes
Public Dashboards
Yes
Scorecards
Yes
Themes
No
Visual Analytics
No
Widgets
No
Product Features
Dashboard
Annotations
No
Data Source Integrations
Yes
Functions / Calculations
Yes
Interactive
No
KPIs
Yes
OLAP
No
Private Dashboards
No
Public Dashboards
Yes
Scorecards
Yes
Themes
No
Visual Analytics
No
Widgets
Yes
Digital Signage
Automatic Player Updates
No
Content Scheduling
Yes
Media Library
Yes
Multi-Screen Support
No
Remote Deployment
Yes
Remote Display Management
Yes
Visual Editor
No