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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Teammates.ai presents fully autonomous AI solutions that can oversee complete job functions, such as customer service and sales, in over 50 languages. These intelligent assistants are equipped to tackle intricate tasks, which include addressing customer queries, processing transactions, and managing follow-ups, ultimately boosting operational efficiency and scalability. By embedding themselves smoothly into current workflows, Teammates.ai empowers organizations to automate repetitive tasks, lower operational expenses, and direct human resources towards more strategic goals. The AI agents on this platform are designed to evolve and learn from their interactions, ensuring ongoing enhancements in both performance and customer satisfaction. Furthermore, Teammates.ai is dedicated to revolutionizing the workplace through collaborative intelligence, delivering a flexible solution for businesses looking to improve productivity and expand their global presence. This approach not only streamlines processes but also fosters an environment where human creativity can thrive alongside advanced technology.

Description

Introducing a revolutionary AI solution that enhances customer service ticket handling far beyond the capabilities of traditional agents. Transform your retail experience with Tymely, which seamlessly integrates with your existing systems and employs Generative AI to autonomously manage intricate customer service requests via email and chat, including processing refunds and exchanges or applying discounts, just as human agents would. Every AI-generated response is thoroughly verified in real-time by Tymely’s team of experts, ensuring an accuracy that surpasses human performance, all while maintaining the cost-effectiveness and speed of AI available around the clock. Our team of native English-speaking customer service professionals not only validate each response but also infuse a personal touch, delivering the compassionate and high-quality support that your customers desire. Delight your customers with prompt, 24/7 service, and benefit from an impressive average First Resolution Time of just 20 minutes. This innovative approach represents a significant leap forward in customer service efficiency and satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Freshdesk
Salesforce
Shopify
Zendesk
Airtable
Confluence
Facebook
Gmail
Happy Returns
HubSpot CRM
Magento
Manhattan SCALE
Microsoft PowerPoint
Microsoft Teams
Microsoft Word
Notion
Oracle Service
Slack
Stripe
Trello

Integrations

Freshdesk
Salesforce
Shopify
Zendesk
Airtable
Confluence
Facebook
Gmail
Happy Returns
HubSpot CRM
Magento
Manhattan SCALE
Microsoft PowerPoint
Microsoft Teams
Microsoft Word
Notion
Oracle Service
Slack
Stripe
Trello

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$1.50 / resolution
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Teammates.ai

Country

United Arab Emirates

Website

www.teammates.ai/

Vendor Details

Company Name

Tymely

Founded

2020

Country

United States

Website

www.tymely.ai/

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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