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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Transform discussions into actionable tasks with a single click by using Teamline in Slack, which allows you to create, delegate, and oversee tasks seamlessly. This innovative tool removes the hassle of cumbersome project management applications, providing every member of your Slack team with a comprehensive overview of their assigned tasks across multiple projects. You can easily monitor and allocate tasks right from within Slack, preventing crucial decisions from getting lost in the chat history and making your conversations more effective. Streamline routine processes with pre-designed projects, tasks, and checklists to enhance productivity. Gain a holistic perspective of all activities within your team to ensure that everyone remains aligned and on target. By integrating Teamline, you empower your Slack team with the clarity and organization needed to manage tasks efficiently across various initiatives.

Description

Zickt serves as a comprehensive customer communication platform that seamlessly integrates web chat, email, and form submissions directly into your Slack workspace. This allows your team to respond promptly using the tools they are already familiar with, eliminating the need for dashboards or switching between tabs. Designed specifically for expanding support teams, Zickt consolidates all customer interactions into a single inbox, featuring intelligent routing, team assignments, and private notes for enhanced communication. Users benefit from an in-depth understanding of customer interactions, complete with full conversation histories, customizable fields, and relevant company information. Notable attributes include: - Unified multi-channel support encompassing web chat, email, and forms - Slack-native functionality enabling responses directly from Slack channels - Intelligent routing that assigns conversations to the appropriate team members automatically - Enhanced team collaboration through private notes, task assignments, and smooth handoffs - Comprehensive customer context that includes full interaction history, custom fields, and company profiles - Effortless setup process that takes only 15 minutes Zickt also provides transparent, conversation-based pricing with no unexpected charges, ensuring a straightforward financial commitment for businesses. This makes it an appealing choice for organizations looking to streamline their customer support operations efficiently.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Slack Yes 
Zapier Yes 
Zoom Yes 
Zoom Team Chat Yes 

Integrations

Slack Yes 
Zapier No 
Zoom No 
Zoom Team Chat No 

Pricing Details

$49 per month
includes up to 5 users (additional users $2 per month)
Free Trial Yes 
Free Version No 

Pricing Details

$29/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Teamline

Founded

2016

Country

Australia

Website

www.teamline.app/

Vendor Details

Company Name

Zickt Ltd

Founded

2025

Country

United Kingdom

Website

zickt.com

Product Features

Project Management

Agile Methodologies No 
Budget Management No 
Client Portal No 
Collaboration Tools Yes 
Cost-to-Completion Tracking No 
Customizable Templates No 
Gantt Charts No 
Idea Management No 
Kanban Board No 
Milestone Tracking Yes 
Portfolio Management No 
Resource Management Yes 
Time & Expense Tracking No 
Traditional Methodologies No 

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

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