Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
TeamViewer DEX helps organizations create frustration-free digital experiences by identifying IT issues early and resolving them before users even notice. Its always-on analytics track performance across devices, applications, networks, and user behaviors to pinpoint bottlenecks in real time. IT teams can automate quick fixes, streamline workflows, and focus on strategic initiatives instead of reacting to endless tickets. Employees benefit from fewer disruptions, faster response times, and better support—whether in the office or working remotely. With improved patch success rates, lower incident volume, and early detection of anomalies, organizations strengthen their security posture. DEX also scales seamlessly, allowing IT teams to manage thousands of endpoints without additional strain. Businesses using TeamViewer DEX reduce IT costs, shorten resolution times, and achieve measurable productivity gains. The result is a reliable, efficient, and experience-centric IT environment.
Description
Utilize the unparalleled patching history data from our platform to enable your remediation team to implement patches more swiftly and with greater assurance.
While most patches can be deployed automatically with minimal risk of causing disruptions, many remediation teams remain understandably cautious about auto-patching various software systems.
The key challenge lies in distinguishing which patches are safe for routine automation and which necessitate manual oversight.
Our innovative platform, which is currently pending a patent, offers valuable data and insights derived from the experiences of others who have applied the same patches, thereby facilitating the identification of patches that might lead to disruptions.
Additionally, it equips you with a seamless toolkit to automate vulnerability remediation when deemed safe and alerts you to potentially disruptive patches.
This ultimately streamlines the process, reducing the mean time to remediate (MTTR) and not only simplifying the workload for the remediation team but also allowing the security team to rest easier at night.
With our solution, your organization can achieve a more efficient patch management process, leading to improved overall security posture.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Axonius
Yes
Azure Virtual Desktop
Yes
Citrix DaaS
Yes
IGEL
Yes
ServiceNow
Yes
Integrations
Axonius
No
Azure Virtual Desktop
No
Citrix DaaS
No
IGEL
No
ServiceNow
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
TeamViewer
Founded
2005
Country
Germany
Website
www.teamviewer.com/en-us/products/dex/
Vendor Details
Company Name
trackd
Founded
2022
Country
United States
Website
trackd.com
Product Features
Product Features
Cloud Security
Antivirus
No
Application Security
No
Behavioral Analytics
No
Encryption
No
Endpoint Management
No
Incident Management
No
Intrusion Detection System
No
Threat Intelligence
No
Two-Factor Authentication
No
Vulnerability Management
No
Vulnerability Scanners
Asset Discovery
No
Black Box Scanning
No
Compliance Monitoring
No
Continuous Monitoring
No
Defect Tracking
No
Interactive Scanning
No
Logging and Reporting
No
Network Mapping
No
Perimeter Scanning
No
Risk Analysis
No
Threat Intelligence
No
Web Inspection
No