Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Manufacturers are now embracing the new normal and need to integrate Service Life-cycle Management into their Digital Transformation Journey. The biggest SLM challenge today is to deliver exceptional customer experiences while driving high revenue. Organisations need real-time data that is connected and actionable. This data will help them break down data silos in the service industry and make data-driven decisions to improve service operations.
Tavant's service life-cycle solution, powered by AI and advanced analytics is a closed loop innovation that allows organizations to provide a seamless and connected aftermarket experience. This includes customer service, service requests and parts planning, service agreements, field service and service execution, warranty management and remote monitoring, as well as IoT capabilities.
Description
Tavant Warranty is a market-leading solution for warranty management. It brings together OEMs and suppliers in a real-time collaborative setting. The only Salesforce solution that enables end to end warranty lifecycle management, the product is unique in its type. With over 20 years of experience working alongside leading manufacturers worldwide, the product was developed.
Tavant Warranty helps to reduce warranty spend, increase supplier recover, reduce claim processing, consolidate warranty data, and improve forecasts. Tavant continues to expand its warranty management suite. TMAP (Tavant Warranty Analytics Platform), one such product, uses the most recent artificial intelligence techniques to generate actionable insight. Additional modules include Supplier recovery, Campaign Management and Audit Management, as well as Field service management. The entire range of aftermarket services are available to manufacturers.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
SAP ERP
No
SAP NetWeaver
No
Salesforce
No
Salesforce Agentforce 360 Platform
No
Salesforce Agentforce Commerce
No
Salesforce Agentforce Marketing
No
Salesforce Agentforce Service
No
Salesforce CPQ
No
Salesforce Experience Cloud
No
Integrations
SAP ERP
Yes
SAP NetWeaver
Yes
Salesforce
Yes
Salesforce Agentforce 360 Platform
Yes
Salesforce Agentforce Commerce
Yes
Salesforce Agentforce Marketing
Yes
Salesforce Agentforce Service
Yes
Salesforce CPQ
Yes
Salesforce Experience Cloud
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Connect with us - hello@tavant.com
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Tavant
Founded
2000
Country
United States
Website
www.tavant.com/manufacturing/service-lifecycle-management
Vendor Details
Company Name
Tavant
Founded
2000
Country
United States
Website
www.tavant.com/warranty-management
Product Features
Product Lifecycle Management
Change Management
No
Compliance Management
No
Cost Tracking
No
Design Management
No
Document Management
No
Product Data Management
No
Project Management
No
Requirements Management
No
Supplier Management
No
Product Features
Manufacturing Execution
Document Management
No
Forecasting
No
Quality Control
No
Quote Management
No
Resource Management
No
Supplier Management
No
Supply Chain Management
No
Traceability
No
Warranty Management
Contract Management
Yes
Eligibility Verification
Yes
For Field Service
Yes
For General Contractors
Yes
For Manufacturers
Yes
Parts Management
Yes
Policy Management
Yes
Product Registration
Yes
Repair Management
Yes
Returns Management
Yes
Service Management
Yes
Warranty Tracking
Yes