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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Experience the power of auto-segmentation, intelligent filtering, AI-driven auto-completion, and an integrated CRM system all in one platform. Say goodbye to tedious tasks that consume your time. Effortlessly manage your contacts by utilizing customizable properties that cater to various needs. Whether you're in sales, marketing, or recruitment, adapt seamlessly to any situation with ease. Taurin revolutionizes your email management by organizing your inbox, delivering concise summaries, and enhancing your contact database. With its autonomous capabilities, Taurin allows you to dedicate more time to forging valuable connections rather than getting lost in email threads. As email remains a cornerstone of communication, it’s crucial to evolve our handling methods. With the rise of remote work and the surge in digital communication, innovative tools like Taurin are essential for effectively managing our interactions. This isn’t merely another email client; it serves as your personal email intelligence companion. Featuring smart AI that organizes your emails with precision, alongside comprehensive contact insights, it ensures you never miss a beat. Plus, enjoy the benefits of a lightning-fast AI writing assistant equipped with auto-summarization and auto-complete features, complemented by a built-in CRM to maintain order in all your professional relationships. Embrace the future of email management with Taurin today.

Description

Enhance both productivity and customer satisfaction through the leading auto-complete solution available today. A significant portion, over 95%, of customer service interactions often involve repetitive phrases. By utilizing intelligent sentence completions, these redundancies can be anticipated, allowing your team to focus less on monotonous typing and more on delivering exceptional service. This approach not only boosts productivity but also elevates the quality of responses, resulting in quicker replies to customer inquiries. Consequently, this creates additional time for your clients and your service staff alike. Maintaining a consistent tone of voice is essential for any brand's identity. TypeGenie's suggested phrases promote a uniform style among the support team. These completions are not only highly relevant but also tailored to individual needs, as they draw upon your previous tickets. Leveraging state-of-the-art artificial intelligence, specifically deep learning with self-learning capabilities, means that the more frequently your team engages with TypeGenie, the more refined the suggestions become. Ultimately, this fosters a more effective and personalized customer service experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Freshdesk
Gmail
Google Calendar
Google Contacts
Intercom
Microsoft Dynamics 365
Microsoft Outlook
Salesforce
Slack
Zapier
Zendesk
Zendesk Chat

Integrations

Freshdesk
Gmail
Google Calendar
Google Contacts
Intercom
Microsoft Dynamics 365
Microsoft Outlook
Salesforce
Slack
Zapier
Zendesk
Zendesk Chat

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$199 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Taurin

Country

United States

Website

taurin.io

Vendor Details

Company Name

TypeGenie

Founded

2015

Country

United Kingdom

Website

www.typegenie.net

Product Features

Email Management

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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