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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Tapko is a streamlined tool for bug reporting and visual feedback, tailored for web agencies and their clientele. By simply inserting a script tag, agencies can integrate a feedback widget into any website, enabling clients to easily report issues and provide visual comments directly on the active page. The tool automatically gathers essential information such as console logs, network requests, browser and OS details, along with a screenshot, ensuring that agencies receive comprehensive context without the hassle of lengthy email exchanges. Additionally, feedback is seamlessly integrated with existing project management systems, facilitating efficient and organized bug triage. Designed with GDPR compliance in mind, Tapko is specifically crafted to enhance the agency-client interaction process, making communication smoother and more effective. This innovative solution not only improves collaboration but also saves time for both parties involved.

Description

Enhance your online platforms by leveraging customer insights. Gather immediate feedback from all your digital channels to elevate the overall customer experience. Utilize this feedback to delve into the reasons behind your data trends. Pose pertinent questions to your users at critical points during their journey, empowering you to make well-informed choices. By collecting real-time insights, you can refine your website effectively. Replace guesses with actionable insights derived directly from visitors, allowing you to identify what is effective and, crucially, what needs attention, thereby enabling proactive enhancement of your website’s conversion rates. Additionally, solicit in-app feedback to enhance the overall experience of your mobile application. By seamlessly integrating feedback mechanisms into your app and engaging users at strategic moments, you can pinpoint improvements that lead to coveted 5-star ratings on app stores. Move beyond merely tracking open and click-through rates; discover users' perceptions of the content you provide and leverage their feedback to drive enhancements. Ultimately, a continuous loop of feedback will not only refine your digital presence but also foster deeper connections with your audience.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Adobe Analytics No 
BlueConic No 
Chattermill No 
Contentsquare No 
Convert Experiences No 
Data Virtuality No 
Decibel No 
Desktop.com No 
Google Analytics No 
Hello Customer No 
Mouseflow No 
Optimizely One No 
Salesforce No 
Slack No 
Stackreaction No 
Wonderflow No 
Zapier No 
Zendesk No 

Integrations

Adobe Analytics Yes 
BlueConic Yes 
Chattermill Yes 
Contentsquare Yes 
Convert Experiences Yes 
Data Virtuality Yes 
Decibel Yes 
Desktop.com Yes 
Google Analytics Yes 
Hello Customer Yes 
Mouseflow Yes 
Optimizely One Yes 
Salesforce Yes 
Slack Yes 
Stackreaction Yes 
Wonderflow Yes 
Zapier Yes 
Zendesk Yes 

Pricing Details

Free for 1st project
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Tapko

Founded

2026

Country

India

Website

tapko.app

Vendor Details

Company Name

SurveyMonkey

Founded

1999

Country

United States

Website

www.usabilla.com

Product Features

Bug Tracking

Backlog Management No 
Filtering No 
Issue Tracking No 
Release Management No 
Task Management No 
Ticket Management No 
Workflow Management No 

Product Features

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

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