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Description
TapHero is an innovative platform for managing maintenance requests and ticketing, specifically tailored for homeowners associations (HOAs), condominium associations, and property managers seeking to streamline the handling of community maintenance concerns. Homeowners can easily submit their requests via email, which TapHero promptly transforms into well-organized service tickets. Utilizing AI-driven triage, the platform effectively classifies requests, facilitates ongoing conversations, and allows property managers to assign tickets, oversee response times, and monitor the status of resolutions through a unified dashboard. This email-centric approach eliminates the need for residents to access a portal or download an app, thereby significantly lowering barriers to adoption while enhancing transparency and accountability in community maintenance operations. Furthermore, TapHero ensures that all communication between residents, management teams, and service vendors is well-documented, fostering a collaborative environment in addressing maintenance issues.
Description
mxHERO is a cutting-edge solution for securing email attachments by seamlessly integrating email with cloud storage services. By substituting traditional email attachments with secure links to cloud storage, mxHERO ensures that sensitive documents are not transmitted or stored insecurely outside of the organization, as typically occurs with standard email practices. The risks associated with email communication can jeopardize sensitive information both internally and externally. mxHERO guarantees that all email content is handled through the content platforms preferred by clients, enhancing security. This innovative service automatically transfers attachments to secure cloud storage, effectively addressing issues related to content sprawl, version control, and file size limitations. Additionally, it mitigates risks associated with data breaches, whether the assets are in transit or at rest. Major global brands and leading enterprises rely on mxHERO for this vital security enhancement. While email presents significant security challenges, it remains essential for business operations. mxHERO provides a way for clients to bolster the security of their existing email systems without causing disruption to their employees or customers, ensuring a smoother transition to a safer email environment.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Box
No
Dropbox
No
Egnyte
No
Gmail
No
Google Drive
No
Microsoft 365
No
Microsoft OneDrive
No
Integrations
Box
Yes
Dropbox
Yes
Egnyte
Yes
Gmail
Yes
Google Drive
Yes
Microsoft 365
Yes
Microsoft OneDrive
Yes
Pricing Details
$0
Free Trial
No
Free Version
Yes
Pricing Details
$5 month/user
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
TapHero
Country
United States
Website
taphero.com
Vendor Details
Company Name
mxHERO
Founded
2012
Country
United States
Website
www.mxhero.com
Product Features
HOA
Calendar Management
No
Committee Management
No
Document Management
No
Event Management
No
Member Communities
No
Member Directory
No
Online Payment Processing
No
Property Database
No
Website Management
No
Work Order Management
No
Rental Property Management
Credit Check
No
Expense Management
No
Online Payments
No
Owner Portal
No
Tax Management
No
Tenant Management
No
Tenant Portal
No
Tenant Screening
No
Vacancy Tracking
No
Website Management
No
Product Features
Email Management
Data Recovery
No
Email Archiving
No
Email Deletion
No
Email Discovery
No
Email Monitoring
No
Email Recall
No
Queue Manager
No
Response Management
No
Routing
No
Shared Inboxes
No
Signature Management
No
Spam Blocker
No
Whitelisting / Blacklisting
No
Email Security
Anti Spam
No
Anti Virus
No
Email Attachment Protection
No
Encryption
No
Policy Management
No
Quarantine
No
Reporting/Analytics
No
Whitelisting / Blacklisting
No