Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
TapHero is an innovative platform for managing maintenance requests and ticketing, specifically tailored for homeowners associations (HOAs), condominium associations, and property managers seeking to streamline the handling of community maintenance concerns. Homeowners can easily submit their requests via email, which TapHero promptly transforms into well-organized service tickets. Utilizing AI-driven triage, the platform effectively classifies requests, facilitates ongoing conversations, and allows property managers to assign tickets, oversee response times, and monitor the status of resolutions through a unified dashboard. This email-centric approach eliminates the need for residents to access a portal or download an app, thereby significantly lowering barriers to adoption while enhancing transparency and accountability in community maintenance operations. Furthermore, TapHero ensures that all communication between residents, management teams, and service vendors is well-documented, fostering a collaborative environment in addressing maintenance issues.
Description
Togondo is an innovative cloud-based platform designed for condo and property management that simplifies essential tasks, allowing for more efficient property operations. This comprehensive solution caters to the needs of Property Managers, Residents, Board Members, Owners, as well as both Residential and Commercial Properties. By integrating advanced technology, Togondo enhances the efficiency of property management processes. The software was created through collaboration between Residents, Property Managers, and Condo Board members, ensuring that the requirements of all stakeholders are seamlessly incorporated into a single, user-friendly application. The design prioritizes transparency, accountability, affordability, and user-friendliness, creating an intuitive experience for everyone involved. With a sleek interface, Togondo is dedicated to saving you valuable time while providing real-time, detailed reports on property management performance. Additionally, users can check availability, reserve amenities, and process payments conveniently through their smart devices. This platform truly revolutionizes the way property management is approached, making it easier for everyone to stay connected and informed.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$0
Free Trial
No
Free Version
Yes
Pricing Details
$69 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
TapHero
Country
United States
Website
taphero.com
Vendor Details
Company Name
Togondo
Founded
2016
Country
Canada
Website
www.togondo.com
Product Features
HOA
Calendar Management
No
Committee Management
No
Document Management
No
Event Management
No
Member Communities
No
Member Directory
No
Online Payment Processing
No
Property Database
No
Website Management
No
Work Order Management
No
Rental Property Management
Credit Check
No
Expense Management
No
Online Payments
No
Owner Portal
No
Tax Management
No
Tenant Management
No
Tenant Portal
No
Tenant Screening
No
Vacancy Tracking
No
Website Management
No
Product Features
Rental Property Management
Credit Check
No
Expense Management
Yes
Online Payments
Yes
Owner Portal
Yes
Tax Management
No
Tenant Management
Yes
Tenant Portal
Yes
Tenant Screening
No
Vacancy Tracking
No
Website Management
Yes