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features
design
support

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Description

Tangentia TiA Gateway is a cloud-based EDI and B2B integration platform that helps businesses securely exchange electronic documents with global trading partners. It centralizes trading partner communications, automates transaction processing, and integrates EDI data with ERP, WMS, accounting, shipping, and other enterprise systems. TiA Gateway supports global EDI standards and formats, including ANSI X12, EDIFACT, XML, flat files, RosettaNet, HIPAA, Odette, and Tradacoms. Connectivity options include AS2, AS4, FTP, SFTP, value-added networks (VANs), APIs, web services, and agent-based file transfers. The platform also supports GS1-128/UCC-128 labeling requirements. TiA Gateway provides real-time document validation, transaction monitoring, error alerts, audit trails, reporting, and end-to-end visibility. Preconfigured trading partner connections and guided onboarding help organizations bring new partners online faster while maintaining customer- and partner-specific EDI compliance. The platform works with Eddie, Tangentia’s EDI AI Agent, to support intelligent data mapping, format validation, exception management, root-cause analysis, and proactive issue resolution. These capabilities help reduce manual intervention, prevent transaction failures, and improve operational efficiency. Organizations can use TiA Gateway as a self-service platform, a fully managed EDI service, or a combination of both. Its scalable SaaS architecture supports growing transaction volumes and trading partner networks without requiring organizations to maintain on-premises EDI infrastructure.

Description

The TiA Chatbot serves as a fundamental component of the Tangentia Intelligent Automation (TiA) platform, utilizing advanced conversational AI technology. Developed and fine-tuned by Tangentia’s skilled team of AI specialists, it harnesses the power of IBM Watson. This innovative chatbot provides a range of features, including intelligent voice functionalities, comprehensive analytics and reporting tools, as well as integration with robotic process automation (RPA). Additionally, the TiA Chatbot is designed to enhance user interaction and streamline business processes effectively.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Blue Yonder Warehouse Management System Yes 
CRM for SYSPRO Yes 
Microsoft Dynamics 365 Yes 
Microsoft Dynamics 365 Business Central Yes 
NetSuite Yes 
Odoo Yes 
Pathway Yes 
QuickBooks Commerce Yes 
QuickBooks Desktop Premier Yes 
QuickBooks Enterprise Yes 
SAP Ariba Yes 
SAP Business One Yes 
SAP HANA Yes 
SAP Integrated Business Planning (IBP) Yes 
Sage 100 Yes 
Sage 300 Yes 
Shopify Yes 
Tecsys Elite™ Warehouse Management Yes 
WooCommerce Yes 

Integrations

Blue Yonder Warehouse Management System No 
CRM for SYSPRO No 
Microsoft Dynamics 365 No 
Microsoft Dynamics 365 Business Central No 
NetSuite No 
Odoo No 
Pathway No 
QuickBooks Commerce No 
QuickBooks Desktop Premier No 
QuickBooks Enterprise No 
SAP Ariba No 
SAP Business One No 
SAP HANA No 
SAP Integrated Business Planning (IBP) No 
Sage 100 No 
Sage 300 No 
Shopify No 
Tecsys Elite™ Warehouse Management No 
WooCommerce No 

Pricing Details

For pricing inquiries and free POC, contact us at our Tangentia Website.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Tangentia

Founded

2003

Country

Canada

Website

www.tangentia.com

Vendor Details

Company Name

Tangentia

Website

www.tangentia.com/automation/artificialintelligence/tia-chatbot/

Product Features

EDI

AS2 Applications No 
AS2 Specification Compliance No 
Archiving & Retention No 
Certificate Management No 
Configuration Data Searching No 
Data Format Translator No 
Flexible Licensing No 
Full Logging No 
Labeling No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

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