Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Teams can express their ideas through live illustrations, augmented reality indicators, laser pointers, real-time speech-to-text transcription, and walkie-talkies, in addition to using common tools like chat messaging and screen sharing. With Tandem, you can establish global permissions and effortlessly access data via external business intelligence platforms. Our solution is compatible with Single-Sign-On (SSO) and integrates seamlessly with enterprise access directories. Utilizing our comprehensive logs ensures that high-level enterprise data remains accurate and well-organized for user and device registrations. Video conferencing is accessible across desktop, mobile, and headset devices, allowing your team to stay connected no matter where they are in your facility. Furthermore, users can showcase a detailed view of equipment and instruments through a video camera on a wearable headset, enabling them to troubleshoot objects swiftly and effectively. This functionality not only enhances collaboration but also significantly accelerates problem-solving processes within teams.
Description
ServiceMax Zinc is a cutting-edge collaboration platform that empowers field service teams by facilitating real-time communication and expert assistance. It integrates smoothly with ServiceMax products, providing technicians with tools for video calls, live annotations, and AI-driven task management. Zinc enhances service operations by automating routine tasks, sharing critical information instantly, and ensuring that teams stay aligned on every service request. With its focus on reducing repair times and enhancing team engagement, Zinc enables companies to improve customer satisfaction and field service efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
Box
No
Citrix Workspace
No
Desktop.com
No
Dropbox
No
Egnyte
No
Google Drive
No
Greenhouse
No
HiBob
No
Indent
No
Microsoft OneDrive
No
Integrations
Box
Yes
Citrix Workspace
Yes
Desktop.com
Yes
Dropbox
Yes
Egnyte
Yes
Google Drive
Yes
Greenhouse
Yes
HiBob
Yes
Indent
Yes
Microsoft OneDrive
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Apprentice.io
Founded
2014
Country
United States
Website
www.apprentice.io/product/packages/tandem-collaboration
Vendor Details
Company Name
PTC
Founded
1985
Country
United States
Website
www.ptc.com/en/products/servicemax/zinc
Product Features
Product Features
Collaboration
Brainstorming
No
Calendar Management
Yes
Chat / Messaging
Yes
Contact Management
No
Content Management
No
Document Management
No
Project Management
No
Real Time Editing
Yes
Task Management
No
Version Control
No
Video Conferencing
Yes