Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
When patients call an independent practice, they too often hit hold music, voicemail, or a front desk that's already three calls behind. Talkie.ai fixes that. It's an AI receptionist that picks up every call, day or night, and actually resolves what the patient needs rather than just taking a message.
A patient can book or move an appointment, request a refill, ask a common question, or complete new-patient intake—and Talkie sees it through, writing the outcome straight into the chart. New callers get a chart created from scratch, so they can schedule their first visit on the same call. After hours, it covers the phones, replaces voicemail, and escalates true emergencies to on-call providers. Non-English speakers are served in Spanish and 50+ other languages.
What sets Talkie apart is how it connects to your records. Rather than bolting on through a third-party connector, Talkie builds each EHR integration directly with the vendor—athenahealth (athenaOne), ModMed EMA, Elation Health, AdvancedMD, and eMedicalPractice—so appointments, patient cases, and charts land in real time inside the system your team already uses.
Talkie is an approved Privia Health vendor, SOC 2 Type II certified, and HIPAA-compliant.
Description
This powerful tool allows you to practice medicine anywhere and anytime. The athenaOne mobile application allows you to do meaningful clinical work wherever and whenever you want. Access patient records to create and sign orders, respond and prepare for exams, and to document them. The app allows you to catch up on work or get ahead of it during your free time. You can log in to the app with touch or face ID to see a quick overview of your day. You can view your schedule, see the patients you have prepared for, and manage your inbox. With customizable patient summaries, it takes just a few minutes to get up-to date on the patient's history. To review all that has happened since their last visit, you can access full charts. Access the clinical inbox for critical work from anywhere and at any time. AthenaClinicals makes it easy to create and sign orders, view test results and respond to patient cases.
API Access
Has API
No
API Access
Has API
No
Integrations
AdvancedMD
Yes
Apoointly
No
Artera
No
Assort Health
No
CareBridge
No
CheckinAsyst
No
ClearGage
No
CombineHealth AI
No
FlowHealth
No
GridSocial
No
Integrations
AdvancedMD
No
Apoointly
Yes
Artera
Yes
Assort Health
Yes
CareBridge
Yes
CheckinAsyst
Yes
ClearGage
Yes
CombineHealth AI
Yes
FlowHealth
Yes
GridSocial
Yes
Pricing Details
$1000/month
Plans start at $1,000/month, which covers around 5,000 minutes of AI work—that's roughly 2,500 patient calls resolved by AI.
Every new partnership starts with a pilot period. 93% of practices that run a pilot with us go on to stay with Talkie.
Every new partnership starts with a pilot period. 93% of practices that run a pilot with us go on to stay with Talkie.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Talkie
Founded
2017
Country
Poland
Website
talkie.ai/
Vendor Details
Company Name
athenahealth
Founded
1997
Country
United States
Website
www.athenahealth.com
Product Features
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
Yes
Multi-Languages
Yes
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
Yes
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
Yes
Speech Synthesis
Yes
Virtual Assistant
Yes
Product Features
e-Prescribing
Clinical Alerts
No
Drug Reference Database
No
EPCS
No
Electronic Prior Authorization
No
Formulary Management
No
Medication History
No
Prescription Cancellation
No
Prescription Renewals
No
Refill Management
No
Electronic Medical Records (EMR)
Appointment Management
No
Charting
No
Compliance Tracking
No
E-Prescribing
No
E/M Coding
No
HIPAA Compliant
No
Handwriting Recognition
No
Integrated Telehealth
No
MIPS Certified
No
Meaningful Use Certified
No
ONC-ATCB Certified
No
Patient Portal
No
Self Service Portal
No
Voice Recognition
No
Hospital Management
Accounting Integration
Yes
Appointment Management
Yes
Appointment Scheduling
Yes
Bed Management
Yes
Billing & Invoicing
Yes
Claims Management
Yes
In-Patient Management
Yes
Inventory Management
Yes
Medical Billing
Yes
Out-Patient Management
Yes
Patient Records Management
Yes
Physician Management
Yes
Policy Management
Yes
Revenue Management
Yes
Medical Billing
Claims Processing
No
Claims Scrubbing
No
Code & Charge Entry
No
Compliance Tracking
No
Customizable Dashboard
No
Dunning Management
No
Invoice History
No
Patient Eligibility Checks
No
Practice Management
No
Quotes/Estimates
No
Remittance Advice
No
Medical Practice Management
Claims Management
Yes
E-Prescribing
Yes
EMR / EHR
Yes
HIPAA Compliant
Yes
Insurance Eligibility Verification
Yes
Inventory Management
Yes
Multi-Office
Yes
Multi-Physician
Yes
Patient Billing
Yes
Patient Portal
Yes
Patient Records
Yes
Patient Registration
Yes
Patient Scheduling
Yes
Physician Scheduling
Yes
Medical Scheduling
Appointment Management
No
Billing & Invoicing
No
Drag & Drop
No
Facility Scheduling
No
Multi-Location
No
No-Show Tracking
No
On Call Scheduling
No
Patient Records
No
Patient Scheduling
No
Physician Management
No
Recurring Appointments
No
Self Service Portal
No
Staff Scheduling
No
Medical Transcription
Abbreviation Expansion
No
Archiving & Retention
No
Audio File Management
No
Audio Transmission
No
Customizable Macros
No
Transcription Reporting
No
Voice Capture
No
Voice Recognition
No
Patient Case Management
Activity Tracking
No
Assessment Notes
No
Billing & Invoicing
No
Calendar Management
No
Candidate Identification
No
Case List Management
No
Eligibility Verification
No
HIPAA Compliant
No
Medical History Records
No
Patient Records
No
Referral Management
No
Treatment Planning
No
Patient Management
Admissions Management
No
Bed Management
No
Discharge Management
No
Historical Reporting
No
Patient Flow Management
No
Patient Location Tracking
No
Patient Monitoring
No
Real Time Reporting
No
Waiting Time Tracking
No
Telemedicine
Appointment Reminders
No
Appointment Scheduling
No
Chat / Messaging
No
E-Prescribing
No
For Medical Purposes
No
HIPAA Compliant
No
Multi-Provider Practice
No
Online Forms
No
Patient Queue Management
No
Practice Management
No
Remote Treatment Plans
No
Teleradiology
No
Video Conferencing
No
Vaccine Management
Adverse Reaction Reporting
No
Alerts / Notifications
No
Appointment Reminders
No
Billing
No
Communication Tools
No
Dose Tracking
No
For Governments
No
Immunization Proof
No
Inventory Management
No
Predictive Analytics
No
Scheduling
No
Virtual Waiting Room
No