Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
When patients call an independent practice, they too often hit hold music, voicemail, or a front desk that's already three calls behind. Talkie.ai fixes that. It's an AI receptionist that picks up every call, day or night, and actually resolves what the patient needs rather than just taking a message.
A patient can book or move an appointment, request a refill, ask a common question, or complete new-patient intake—and Talkie sees it through, writing the outcome straight into the chart. New callers get a chart created from scratch, so they can schedule their first visit on the same call. After hours, it covers the phones, replaces voicemail, and escalates true emergencies to on-call providers. Non-English speakers are served in Spanish and 50+ other languages.
What sets Talkie apart is how it connects to your records. Rather than bolting on through a third-party connector, Talkie builds each EHR integration directly with the vendor—athenahealth (athenaOne), ModMed EMA, Elation Health, AdvancedMD, and eMedicalPractice—so appointments, patient cases, and charts land in real time inside the system your team already uses.
Talkie is an approved Privia Health vendor, SOC 2 Type II certified, and HIPAA-compliant.
Description
Enhance your medical billing system using athenaCollector, a solution for medical billing and practice management developed by athenahealth. This highly regarded tool simplifies the intricacies of medical billing and administration, allowing healthcare practices and clinics to concentrate on their core responsibilities. With athenaCollector, practitioners can access real-time scheduling and patient billing details, manage appointment bookings, process claims efficiently, analyze practice performance, and much more, all consolidated within a single platform. This integration not only streamlines operations but also empowers healthcare providers to deliver better patient care.
API Access
Has API
No
API Access
Has API
No
Integrations
AdvancedMD
Yes
Avalon Laboratory System
No
CGM LABDAQ
No
Elation Health
Yes
Medsender
No
ModMed
Yes
athenaOne
Yes
eMedicalPractice
Yes
Integrations
AdvancedMD
No
Avalon Laboratory System
Yes
CGM LABDAQ
Yes
Elation Health
No
Medsender
Yes
ModMed
No
athenaOne
No
eMedicalPractice
No
Pricing Details
$1000/month
Plans start at $1,000/month, which covers around 5,000 minutes of AI work—that's roughly 2,500 patient calls resolved by AI.
Every new partnership starts with a pilot period. 93% of practices that run a pilot with us go on to stay with Talkie.
Every new partnership starts with a pilot period. 93% of practices that run a pilot with us go on to stay with Talkie.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Talkie
Founded
2017
Country
Poland
Website
talkie.ai/
Vendor Details
Company Name
athenahealth
Founded
1997
Country
United States
Website
www.athenahealth.com
Product Features
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
Yes
Multi-Languages
Yes
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
Yes
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
Yes
Speech Synthesis
Yes
Virtual Assistant
Yes
Product Features
Medical Billing
Claims Processing
Yes
Claims Scrubbing
Yes
Code & Charge Entry
Yes
Compliance Tracking
Yes
Customizable Dashboard
Yes
Dunning Management
Yes
Invoice History
Yes
Patient Eligibility Checks
Yes
Practice Management
Yes
Quotes/Estimates
Yes
Remittance Advice
Yes
Medical Practice Management
Claims Management
Yes
E-Prescribing
Yes
EMR / EHR
Yes
HIPAA Compliant
Yes
Insurance Eligibility Verification
Yes
Inventory Management
Yes
Multi-Office
Yes
Multi-Physician
Yes
Patient Billing
Yes
Patient Portal
Yes
Patient Records
Yes
Patient Registration
Yes
Patient Scheduling
Yes
Physician Scheduling
Yes