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Description
Talisma Knowledgebase enhances the capabilities of your customer service team by granting them immediate access to vital information central to your operations, which in turn leads to lower operational expenses and boosts overall business effectiveness and expansion. This platform allows service and support teams to continuously gather, develop, and enhance knowledge solutions as an integral part of their everyday tasks. Once these solutions receive approval and are published within the knowledgebase, they become instantly accessible for collaborative use across various departments and communication channels, such as phone, email, chat, and the internet. Users can conveniently customize how content is presented to different audiences by employing content rules and using branded templates for knowledge articles. Additionally, it is simple to monitor and analyze the utilization of knowledge articles, including the categories accessed, unanswered questions, customer satisfaction ratings, and much more. Comprehensive details regarding each visitor's inquiries in the knowledgebase are also recorded in the contact history, ensuring that every interaction is documented for future reference and improvement. This robust tracking capability allows organizations to refine their knowledgebase continually and address customer needs more effectively.
Description
Partners engage with the Zeeto network to generate revenue from their digital assets. By tapping into diverse audiences, they can pose their inquiries and reach new visitors daily. Our network connects with a wide range of internet users across various demographics. Publisher partners seamlessly integrate our questioning technology into their online platforms. Each day, visitors to these sites respond to over 1.9 million questions from Zeeto in exchange for access to premium content, membership registrations, and discount coupons following online purchases, among other incentives. This collaboration provides partners with a fresh revenue stream, earning money for every question answered without disrupting their existing monetization strategies. Zeeto’s platform empowers publishers to manage their visitor engagement experience, offering intuitive tools to ensure that the interaction aligns with their branding and allowing them to control the quantity and categories of questions posed. Through this arrangement, partners can effectively boost both user engagement and their overall earnings.
API Access
Has API
API Access
Has API
Integrations
Amazon Web Services (AWS)
Apache Cassandra
HubSpot CRM
HubSpot Customer Platform
Insightly
Mailchimp
Marketo
Microsoft Azure
Microsoft Excel
MongoDB
Integrations
Amazon Web Services (AWS)
Apache Cassandra
HubSpot CRM
HubSpot Customer Platform
Insightly
Mailchimp
Marketo
Microsoft Azure
Microsoft Excel
MongoDB
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Talisma
Founded
1999
Country
United States
Website
www.talisma.com/products/knowledge-base-software/
Vendor Details
Company Name
Zeeto
Founded
2011
Country
United States
Website
www.zeeto.io
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Product Features
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
