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Description
Talent Genie is your personal recruitment assistant. Our software uses the latest advances in Artificial Intelligence to provide a superior recruitment experience. Genie is a combination of Linguistic Pattern Recognition (and other forms of AI) that allows experienced recruiters to reduce their time spent on recruitment and shortlisting. What would you do with 60 more hours per month? AI allows you to complete your screening in a fraction the time. Regular recruiters save an average 60 hours per month. This allows for an improved user experience. We have 2500 Job Board integrations that allow you to advertise for any vacancy anywhere on the planet. It is the largest integrations platform in the world. Open API allows you to personalize your recruitment experience by integrating with other applications that will enhance your recruitment, such as video and psychometrics.
Description
Enhance both productivity and customer satisfaction through the leading auto-complete solution available today. A significant portion, over 95%, of customer service interactions often involve repetitive phrases. By utilizing intelligent sentence completions, these redundancies can be anticipated, allowing your team to focus less on monotonous typing and more on delivering exceptional service. This approach not only boosts productivity but also elevates the quality of responses, resulting in quicker replies to customer inquiries. Consequently, this creates additional time for your clients and your service staff alike. Maintaining a consistent tone of voice is essential for any brand's identity. TypeGenie's suggested phrases promote a uniform style among the support team. These completions are not only highly relevant but also tailored to individual needs, as they draw upon your previous tickets. Leveraging state-of-the-art artificial intelligence, specifically deep learning with self-learning capabilities, means that the more frequently your team engages with TypeGenie, the more refined the suggestions become. Ultimately, this fosters a more effective and personalized customer service experience.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Freshdesk
No
Intercom
No
Microsoft Dynamics 365
No
Oracle Taleo
Yes
Salesforce
No
Thomas International
Yes
Vincere
Yes
Zendesk
No
Zendesk Chat
No
iCIMS
Yes
Integrations
Freshdesk
Yes
Intercom
Yes
Microsoft Dynamics 365
Yes
Oracle Taleo
No
Salesforce
Yes
Thomas International
No
Vincere
No
Zendesk
Yes
Zendesk Chat
Yes
iCIMS
No
Pricing Details
Quoted per user. Contact us to get a quote.
Free Trial
No
Free Version
No
Pricing Details
$199 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Talent Genie
Founded
2005
Country
South Africa
Website
talentgenie.co.za
Vendor Details
Company Name
TypeGenie
Founded
2015
Country
United Kingdom
Website
www.typegenie.net
Product Features
Recruiting
Assessments
No
Background Screening
No
CRM
Yes
Interaction Tracking
Yes
Internal HR
No
Interview Management
No
Job Board Posting
Yes
Job Requisition
Yes
Onboarding
Yes
Recruiting Firms
No
Reference Checking
No
Resume Parsing
Yes
Self Service Portal
No
Recruitment Marketing
Candidate Relationship Management
Yes
Careers Page
Yes
Custom Branding
Yes
Email Marketing
Yes
Internal HR
No
Marketing Automation
No
Multi-Channel Marketing
No
Recruitment Management
Yes
Reporting / Analytics
Yes
SMS / Text Messaging
No
Social Recruiting
No
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No