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Description

Assist your customers intelligently through their preferred digital channels. Leverage automation to enhance customer relationships, fostering tailored interactions enabled by artificial intelligence, which can significantly boost your business's online performance. No matter your business sector, there are solutions designed to enrich your customers' digital experiences. Deploy strategies across various departments of your organization while exploring every possible integration. Engage with your customers on popular digital platforms like WhatsApp, enhancing your conversation rates in the process. Delight your customers with prompt and effective service on the platforms they love the most. Streamline the purchasing journey by maintaining a single conversation thread, helping customers avoid the hassle of navigating multiple channels. Gain insights from strategic data generated through interactions on WhatsApp and other customer touchpoints. Additionally, facilitate clearer and more meaningful dialogues among employees using the applications they are already familiar with in their daily routines. This approach not only enhances customer satisfaction but also fosters a more cohesive internal communication strategy.

Description

Wasubo is a clever tool that revolutionizes customer interactions on WhatsApp. This wizard of the digital world automates responses in a way that is unmatched by mortals. Customer service has become an art form. Imagine a world in which every customer query is met by instant, precise and almost magical responses, 24/7. This digital maestro ensures efficiency, but also injects a dash of reliability and flair to every conversation. Wasubo is not only a tool, but also a harbinger for the future. It's a shining beacon of communication automation.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

WhatsApp Yes 
Apple Business Chat Yes 
Dashbot Yes 
Declarative Webhooks No 
Dialogflow Yes 
Facebook Messenger Yes 
Google Business Messages Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
IBM Watson Yes 
LUIS Yes 
Microsoft Teams Yes 
RD Station Yes 
Salesforce Yes 
Telegram Yes 
VTEX Yes 

Integrations

WhatsApp Yes 
Apple Business Chat No 
Dashbot No 
Declarative Webhooks Yes 
Dialogflow No 
Facebook Messenger No 
Google Business Messages No 
HubSpot CRM No 
HubSpot Customer Platform No 
IBM Watson No 
LUIS No 
Microsoft Teams No 
RD Station No 
Salesforce No 
Telegram No 
VTEX No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$22 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Take Blip

Country

Brazil

Website

www.take.net/en/home/

Vendor Details

Company Name

Wasubo

Founded

2019

Country

Colombia

Website

v3.wasubo.com

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Product Features

Chatbot

Call to Action Yes 
Context and Coherence No 
Human Takeover Yes 
Inline Media / Videos Yes 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration No 
Prediction Yes 
Ready-made Templates Yes 
Reporting / Analytics No 
Sentiment Analysis Yes 
Social Media Integration Yes 

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Alternatives

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