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Description
Tablekeep is a booking software tailored for independent dining establishments across Australia, including restaurants, cafes, and bars. This system operates directly through the venue’s website, ensuring that all bookings, guest lists, and customer interactions remain exclusive to the venue itself. Offering a straightforward monthly fee starting at $79, it eliminates commission charges per reservation, fees for individual diners, and costs related to the covers that would have been collected regardless. The service includes a customizable booking widget for any website, along with a dedicated booking page, a floor plan that facilitates table assignments, a run sheet for managing walk-ins and waitlists, guest profiles that allow for self-service modifications and cancellations, and a comprehensive reporting dashboard. Notifications and reminders are sent using the venue's own domain, making them appear professional and personal rather than generic communications from a third party. Additional premium features include the option for deposits and protection against no-shows through Stripe without incurring platform fees, the ability to sell set menus and supplementary items at the time of booking, the organization of ticketed events, and an AI assistant that utilizes the venue's unique data to enhance customer experience. Moreover, this innovative approach helps foster stronger connections between the restaurant and its guests, ultimately driving customer loyalty and satisfaction.
Description
Tripadvisor WiFi is an effective tool for enhancing customer attraction and fostering repeat business by integrating complimentary WiFi for diners with automated marketing and review gathering systems. When diners log in, you can gather email addresses and crucial customer information to boost engagement. This system allows for the automatic dispatch of birthday greetings, loyalty rewards, and promotional offers, which can significantly encourage repeat visits. By seamlessly connecting with Tripadvisor Review Express, you can also send out review requests to diners, leading to an increase in reviews by as much as 70%. More positive reviews can, in turn, draw in a larger customer base. Additionally, you can design a personalized login page showcasing your logo and brand colors, making it easier for diners to engage with and follow your social media channels. This connection enables you to gain insights into your most valuable customers, enhancing your marketing strategies. Overall, the integration of Tripadvisor WiFi helps create a more interactive dining experience while boosting your business's online presence.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
B2B Funnel
No
Beds24
No
Tripadvisor
No
WiFi Marketing
No
Integrations
B2B Funnel
Yes
Beds24
Yes
Tripadvisor
Yes
WiFi Marketing
Yes
Pricing Details
$79 AUD/month (flat, not per u
Free Trial
No
Free Version
No
Pricing Details
$99 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Tablekeep
Founded
2023
Country
Australia
Website
tablekeep.com.au
Vendor Details
Company Name
Tripadvisor
Founded
2000
Country
United States
Website
tripadvisorwifi.com
Product Features
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
No
Mobile App Booking
No
Online / Website Reservations
No
Reminders
No
Reporting / Analytics
No
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
No
Product Features
WiFi Marketing
Automated Emails
Yes
Branded Splash Page
Yes
Customer Analytics
Yes
Data Export
Yes
Data Privacy Compliance
Yes
Lead Capture
Yes
Location Heatmaps
Yes
Loyalty Program
Yes
Review Platform Integration
Yes
SMS Marketing
Yes
Social Media Integration
Yes
Surveys
Yes
Time Limited WiFi
Yes
Trigger Campaigns
Yes
