Average Ratings 12 Ratings
Average Ratings 0 Ratings
Description
TXT180 is a cloud-based, text marketing and bulk SMS software solution that caters for businesses of all sizes. TXT180 is affordable and simple to use. It allows organizations to send group texts messages to a variety industries such as real estate and retail. TXT180 is the best text messaging platform. It offers a wide range of features, including autoresponder, sequential message, alternate message, text scheduler, text to win, text to vote, and text 4 information.
Description
Enables the text functionality for established landline phones, encompassing both toll-free and standard numbers. It features automatic responses like "we are currently closed and will return your message soon," along with quick replies derived from pre-set customer service responses. Conversations can be designated to a specific agent group or an individual, allowing for organized communication. The system accommodates interactions ranging from one-on-one chats to broadcast messages sent to a customer distribution list. Furthermore, it includes the ability to forward messages directly to your email inbox and mobile messaging applications, where you can also respond seamlessly. This comprehensive support enhances customer engagement while streamlining communication processes.
API Access
Has API
Yes
API Access
Has API
No
Integrations
BigCommerce
Yes
Google Sheets
Yes
Jotform
Yes
Shift4Shop
Yes
Shopify
Yes
Volusion
Yes
WooCommerce
Yes
Zapier
Yes
Integrations
BigCommerce
No
Google Sheets
No
Jotform
No
Shift4Shop
No
Shopify
No
Volusion
No
WooCommerce
No
Zapier
No
Pricing Details
$18.49/month
Offers 15-day free trial.
Message Plans - $18.49 per month (billed annually) or $24.95 month-to-month
Message Plans - $18.49 per month (billed annually) or $24.95 month-to-month
Free Trial
Yes
Free Version
No
Pricing Details
$78 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
TXT180
Founded
2010
Country
United States
Website
www.txt180.com
Vendor Details
Company Name
Textology
Founded
2015
Country
United States
Website
www.textology.co
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
No
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
Yes
Polls / Voting
Yes
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
Yes
Text-to-Win
Yes
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No