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Description

Field service management solution designed to manage job cards, purchase orders, maintenance contracts, timesheets, and customers.

Description

Many one-on-one meetings often fall flat from the start, filled with mere status updates, brief replies, and silence that leads to an early conclusion. This can be quite disheartening, which is why we created a solution. If you're unsure of what to discuss, Uptick offers insightful questions that foster meaningful conversations right from the beginning. Our platform suggests essential topics to ensure that everyone involved gains value from the meeting, whether it's the manager or the team member. By engaging in discussions that go beyond simple task-related issues, you can uncover the real dynamics at play and build stronger trust within your team. Simply holding a meeting is insufficient; it's vital to know the right questions to ask. Uptick equips you with proven questions, grounded in research, that reveal the underlying realities of your team’s situation. Leverage Uptick to align priorities with your team members, making them feel valued, and soon you'll begin to identify trends in both employee performance and workplace culture. When priorities evolve, both you and your team will be informed, ensuring everyone stays on the same page. While your team may be busy, it’s crucial to assess whether they’re truly performing at their best. Uptick optimizes your one-on-ones by prompting the right inquiries, transforming them into opportunities for growth and understanding. Ultimately, this approach not only enhances communication but also elevates overall team effectiveness.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

QuickBooks Online Yes 
Asset Vision Yes 
Espro Yes 
MYOB Yes 
MYOB AccountRight Yes 
MYOB Greentree Yes 
Oracle Access Management Yes 
Oracle Analytics Cloud Yes 
Oracle Artificial Intelligence Yes 
Pronto Yes 
QuickBooks Commerce Yes 
QuickBooks Desktop Premier Yes 
QuickBooks Desktop Pro Yes 
Urbanise Facilities Yes 
Urbanise Strata Yes 
Xero Yes 

Integrations

QuickBooks Online Yes 
Asset Vision No 
Espro No 
MYOB No 
MYOB AccountRight No 
MYOB Greentree No 
Oracle Access Management No 
Oracle Analytics Cloud No 
Oracle Artificial Intelligence No 
Pronto No 
QuickBooks Commerce No 
QuickBooks Desktop Premier No 
QuickBooks Desktop Pro No 
Urbanise Facilities No 
Urbanise Strata No 
Xero No 

Pricing Details

$45 per user/month
Free Trial No 
Free Version No 

Pricing Details

$6 per user per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

The Service Manager

Country

Australia

Website

www.theservicemanager.com

Vendor Details

Company Name

Uptick

Founded

2016

Country

United States

Website

uptickapp.com

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field No 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Product Features

Employee Engagement

Benchmarking No 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management No 
Goal Management No 
Health & Wellness Programs No 
Performance Management No 
Pulse Surveys No 

Performance Management

360 Degree Feedback No 
Compensation Management No 
Custom Rating Scales No 
Customizable Templates No 
Individual Development Plans No 
On-going Performance Tracking No 
Peer Appraisals No 
Review Cycle Tracking No 
Self Service Portal No 
Self-Appraisals No 
Skills Assessments No 
Weighted Performance Measures No 

Team Management

Assignment Management No 
Commenting / Notes No 
Goal Setting / Tracking No 
Messaging No 
Productivity Analysis No 
Progress Tracking No 
Project Planning No 
Resource Management No 
Task Management No 
Third Party Integration No 
Time Tracking No 

Alternatives

Alternatives

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TSM

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