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Description
As trailblazers in lending AI, TRUE generates precise data that enhances automation and streamlines every phase of the lending journey, enabling financial institutions to swiftly process loans, significantly reduce expenses and risks, and greatly enhance the customer experience. The demand for mortgages and refinancing remains robust; however, traditional technologies and protracted manual procedures can lead to closings extending from 30 to 120 days, imposing an average cost of $9,000 per settlement on consumers. Each phase of the mortgage process demands considerable knowledge work, yet the presence of non-standardized methods complicates the sharing of resulting outputs. Moreover, compliance with security and regulatory requirements makes it challenging to outsource tasks effectively. In order to meet consumer demands for quicker turnaround times, mortgage originators, insurers, servicers, and solution providers are required to minimize process friction, accelerate their workflows, and adapt their workforce as needed to respond to fluctuating workloads. By doing so, they can not only satisfy client expectations but also create a more efficient and responsive lending environment.
Description
Veritus is a platform that leverages AI to enhance workflow automation and negotiations, specifically tailored for lending and financial services teams to streamline debt servicing, collections, and client interactions through intelligent processes aimed at boosting both outcomes and compliance. It features a dynamic rules-based negotiation engine that generates customized payment plans, settlements, and hardship alternatives according to established policies, complemented by omnichannel engagement capabilities that utilize voice, SMS, email, and chat, with AI agents that retain comprehensive conversation context and adjust responses based on borrower feedback. Furthermore, it promotes robust compliance management by incorporating automatic regulation enforcement for laws such as FDCPA and TCPA, along with features like automated cadence limits and consent controls. Additionally, the platform offers real-time monitoring and quality assurance tools that evaluate interactions for sentiment analysis, compliance scorecards, and metrics related to call quality, ensuring that teams can continuously improve their processes and maintain high standards in client engagement. Overall, Veritus empowers financial services to operate more efficiently while adhering to regulatory requirements.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
ACH Payments
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
TRUE
Country
United States
Website
true.ai/
Vendor Details
Company Name
Veritus
Founded
2025
Country
United States
Website
www.veritus.com
Product Features
Mortgage and Loans
Amortization Schedule
No
Client Database
No
Closing Documents
Yes
Commercial Mortgages
Yes
Contact Management
No
Credit Reporting
No
Customer Statements
No
Document Management
No
Electronic Applications
No
Government Loans
No
Loan Origination
Yes
Loan Servicing
Yes
Pipeline Management
No
Pre-Qualification
No
Refinance Management
No
Residential Mortgages
Yes
Product Features
Loan Origination
Amortization Schedule
No
Audit Trail
No
Closing Documents
No
Compliance Management
No
Customer Database
No
Digital Signature
No
Document Management
No
Fee Management
No
Loan Processing
No
Online Application
No
