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features
design
support

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Description

As we strategize for a return to our physical environments, effectively managing our buildings and how individuals interact with these spaces is vital. IBM stands ready to assist in this endeavor. With TRIRIGA, you can enhance safety, prioritize the well-being of occupants, and keep expenses in check. By streamlining crucial data into a unified source, you’ll be able to make quicker, more assured decisions and respond to various situations effectively. Leveraging your data enables you to make essential decisions about space usage. By harnessing information from IoT devices and WiFi networks, you can glean valuable insights into space utilization and develop a comprehensive understanding of occupancy patterns throughout your real estate assets. For instance, when 95% of IBM's workforce transitioned from the office to remote work, the IBM Global Real Estate team utilized vital space utilization data, which significantly eased the management of this unprecedented shift. This proactive approach not only showcases the importance of data-driven decision-making but also highlights how organizations can adapt swiftly in times of change.

Description

Optimize your building operations using Tikkit by Gridium, a Computerized Maintenance Management System (CMMS) designed for commercial real estate and facilities management. Tikkit empowers building managers to effectively manage the overwhelming influx of tenant requests, scheduled vendor visits, and preventive maintenance notifications by integrating work orders, a tenant support center, and vendor management features into a single cohesive platform. This comprehensive solution not only enhances operational efficiency but also improves tenant satisfaction by ensuring timely responses to their needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Exchange Yes 
Quantum AI Workspace Manager Yes 
Whatfix Yes 

Integrations

Microsoft Exchange No 
Quantum AI Workspace Manager No 
Whatfix No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$79.00/month/user
Staff user - from $59 per staff user per month
Building - from $125 per building per month
Custom porfolio - price on request
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/products/tririga

Vendor Details

Company Name

Gridium

Founded

2011

Country

United States

Website

gridium.com

Product Features

Building Maintenance

Asset Tracking Yes 
Commercial Properties Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Management Yes 
Job Costing Yes 
Job Management Yes 
Maintenance Scheduling Yes 
Residential Properties Yes 
Routing Yes 
Scheduling Yes 
Work Order Management Yes 

Facility Management

Asset Management Yes 
Commercial Properties Yes 
Equipment Management Yes 
Facility Scheduling Yes 
Incident Management No 
Inspection Management Yes 
Inventory Control Yes 
Maintenance Tracking Yes 
Preventive Maintenance Yes 
Residential Properties Yes 
Room Scheduling Yes 
Schools Yes 
Space Planning Yes 
Vendor Management Yes 
Visitor Management No 
Work Order Management Yes 

Real Estate Property Management

Billing & Invoicing Yes 
Commercial Properties Yes 
Contact Management Yes 
Credit Check No 
Expense Management Yes 
Insurance Management Yes 
Landlord Database Yes 
Late Fee Calculation Yes 
Lease Management Yes 
Maintenance Management Yes 
Owner Portal No 
Payment Processing No 
Portfolio Management Yes 
Rent Tracking Yes 
Residential Properties No 
Tax Management Yes 
Tenant Database Yes 
Tenant Portal No 
Vacancy Tracking Yes 
Website Management No 

Space Management

Change Management No 
Design Management No 
Floor Plans & Maps No 
For Offices No 
For Retail No 
Occupancy Management No 
Planogramming No 
Shelf Planning No 
Space Reservation No 
Usage Tracking / Analytics No 

Product Features

Building Maintenance

Asset Tracking No 
Commercial Properties Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Management Yes 
Job Costing No 
Job Management Yes 
Maintenance Scheduling Yes 
Residential Properties Yes 
Routing Yes 
Scheduling Yes 
Work Order Management Yes 

Facility Management

Asset Management No 
Commercial Properties Yes 
Equipment Management Yes 
Facility Scheduling No 
Incident Management Yes 
Inspection Management No 
Inventory Control No 
Maintenance Tracking Yes 
Preventive Maintenance Yes 
Residential Properties Yes 
Room Scheduling No 
Schools Yes 
Space Planning No 
Vendor Management Yes 
Visitor Management No 
Work Order Management Yes 

Work Order

Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control No 
Job Management Yes 
Preventive Maintenance Yes 
Quotes / Estimates No 
Recurring Appointments Yes 
Routing Yes 
Scheduling Yes 
Task Management Yes 

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