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Average Ratings 0 Ratings
Description
TPTracker is a versatile cloud-based platform aimed at enhancing tenant engagement for social housing organizations, charities, social enterprises, and their associated teams. It can integrate with your current database or function independently, offering a range of modular tools that simplify access to personal information, contact details, profiling fields, and communication preferences. This platform supports intuitive one-on-one messaging alongside multi-channel survey options, including SMS, phone, mail, online, and face-to-face interactions, making it easier to gather feedback, record consent, and ensure GDPR compliance. By enabling teams to solicit and evaluate resident input, assess tenant satisfaction, track participation, refine support systems, and report on social value along with regulatory compliance, TPTracker facilitates these processes through customizable surveys, comprehensive lookup and profiling features, and robust built-in analytics. As a result, organizations can enhance their interactions with tenants and make data-driven decisions to improve overall service delivery.
Description
Currently, many government agencies depend on a narrow scope of resident input. The challenge lies in integrating information from both online and offline platforms, as conventional feedback methods such as town hall meetings and telephone surveys fall short. These traditional approaches are often limited in their reach, experience low participation rates, and do not offer real-time insights. With Zencity, you can plan, strategize, allocate resources, and assess the impact across all city hall departments by gaining immediate access to resident feedback. This innovative platform allows you to engage with every member of your community, not just the most vocal participants. Leveraging AI and insights from experienced analysts, Zencity filters through excessive information, enabling you to grasp and respond to the diverse needs and priorities of your entire community on various civic issues. There exists a wealth of resident feedback data available online, ready to assist you in making informed decisions. Zencity autonomously discovers, gathers, and evaluates this information by tapping into hundreds of both external and internal channels and feedback mechanisms. In doing so, it enhances the capacity of government agencies to engage with residents effectively and respond to their concerns in a timely manner.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
TPTracker
Country
United Kingdom
Website
www.tptracker.com
Vendor Details
Company Name
Zencity
Founded
2014
Country
Israel
Website
zencity.io
Product Features
Product Features
Government
Budgeting & Forecasting
No
Code Enforcement
No
Compliance Management
No
Fixed Asset Management
No
Inventory Management
No
License Issuance
No
Permit Issuance
No
Purchasing & Receiving
No
Self Service Portal
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No
Municipal
Animal Licensing
No
Code Enforcement
No
Fund Accounting
No
Inventory Management
No
License Issuance
No
Parking Management
No
Permit Issuance
No
Planning & Zoning
No
Property Database
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No