Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Design and implement innovative campaigns to enhance social media engagement. Manage postings across 11 different platforms seamlessly from a single dashboard. Streamline your workflow to save both time and effort. Access a comprehensive calendar that displays all your social media content at a glance. Effortlessly track all your published and upcoming posts, while also creating new content and managing existing ones. Plan and schedule your social media strategies visually for maximum impact. Analyze and report on how well your content is performing. Gain valuable insights that can help you expand your reach, boost engagement, and increase sales. Keep tabs on 11 platforms, interact with your audience, and elevate both your brand and business. Track engagement metrics across all your social media channels. TOZO connects with Facebook, Instagram, Twitter, LinkedIn, Tumblr, Pinterest, RSS Feed, GMB, Telegram, Vk, and YouTube. Enjoy a clear visual representation of all your posts, both past and future, across various social networks. Maintain organization and control over your social media strategy, all from one easy-to-use platform, ensuring that you stay ahead in the ever-evolving digital landscape.
Description
In recent years, social networking has emerged as a dominant force on the Internet. With the widespread use of smartphones, consumers are now able to effortlessly share their opinions on products and businesses through platforms like Twitter, Facebook, blogs, and online forums. This dynamic exchange of information presents both challenges and opportunities for companies seeking to manage their brand image. If negative perceptions go unaddressed, they can escalate into significant public relations crises. Conversely, responding promptly and appropriately to such criticisms demonstrates a commitment to customer care. eGain Social™ stands out as a unique solution for managing social media, offering features that encompass social customer service, knowledge management, unified social publishing, and reputation oversight. By utilizing eGain Social Adapters, businesses can effectively monitor various social networks, including Facebook, Twitter, blogs, and forums, for specific keywords to stay informed about their online presence. Ultimately, leveraging these tools can significantly enhance a company’s ability to engage with its audience and protect its reputation in the digital landscape.
API Access
Has API
No
API Access
Has API
No
Integrations
Dropbox
Yes
Facebook
Yes
Google Business Profile
Yes
Google Drive
Yes
Instagram
Yes
LinkedIn
Yes
Microsoft OneDrive
Yes
Pinterest
Yes
Reddit
Yes
Telegram
Yes
Integrations
Dropbox
No
Facebook
No
Google Business Profile
No
Google Drive
No
Instagram
No
LinkedIn
No
Microsoft OneDrive
No
Pinterest
No
Reddit
No
Telegram
No
Pricing Details
$29 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
TOZO
Country
United States
Website
tozo.social/
Vendor Details
Company Name
eGain
Founded
1997
Country
United States
Website
www.egain.com/products/social/
Product Features
Social Media Management
Automated Publishing
No
Brand Tracking
No
Content Management
No
Customer Engagement
No
Multi-Account Management
No
Multi-User Collaboration
No
Post Scheduling
No
Reporting/Analytics
No
Social Media Monitoring
No
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Social Media Management
Automated Publishing
No
Brand Tracking
No
Content Management
No
Customer Engagement
No
Multi-Account Management
No
Multi-User Collaboration
No
Post Scheduling
No
Reporting/Analytics
No
Social Media Monitoring
No