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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The TORS.Travel Back Office provides Tour Operators with the ability to price and arrange customized itineraries that are tailored to individual client needs. This innovative system is built upon years of experience in developing and implementing various travel reservation technologies. Currently operational, it allows for real-time pricing of itineraries during customer interactions or while they browse your website. Users can create and manage multiple versions of itineraries to monitor various options presented to clients, including different pricing structures for parents and children within each version. Furthermore, it can automatically produce a detailed written quote that includes descriptions and images of resorts, hotels, and rooms, while also tracking any required follow-ups with customers. Once a customer agrees to a quote, the TORS.Travel back office streamlines the process of sending requests to suppliers and managing their replies. Additionally, creating holiday invoices, vouchers, and detailed itineraries is both fast and efficient, ensuring a seamless experience for tour operators. The system’s user-friendly interface further enhances productivity, enabling operators to focus on providing exceptional service to their clients.

Description

Atlanta, 07 May 2007: Vail Resorts, Inc. (VRI), which operates five prominent ski resorts in the United States, has selected IBS’ Tour Partner™ system as the cornerstone for their initiative to consolidate and enhance the essential reservations systems of the company. At present, VRI relies on six distinct systems to manage the various product offerings, including Lift Tickets and Air Inclusive Vacation Packages. Scott Gustlin, VRI's Director of Marketing Technology, commented, “After a thorough search, we discovered Tour Partner™ as the ideal reservations application to unify our multiple inventory systems. This solution will significantly aid our efforts to optimize operations across our various business divisions.” Peter Krebs, COO of IBS Software Services Americas, Inc., described the Vail Resorts project as a prominent and thrilling undertaking, expressing enthusiasm about collaborating with such a distinguished client. The integration is expected to provide VRI with improved efficiency and a more cohesive service experience for its customers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ANIXE Resfinity No 

Integrations

ANIXE Resfinity Yes 

Pricing Details

$275 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

TORS

Founded

2010

Country

United Kingdom

Website

www.tors.travel/

Vendor Details

Company Name

IBS Software Services

Website

www.ibsplc.com/news/vail-resorts-selects-ibs-tour-partner

Product Features

Tour Operator

Accommodation Booking Yes 
Activities Booking Yes 
Central Reservation System No 
Coach Booking No 
Custom Packages Yes 
Customer Management No 
GDS / OTA Integration No 
Itinerary Creation Yes 
Multi-Day Tours No 
Payment Processing No 
Price / Margin Management Yes 
Promotions Management Yes 
Quote Management Yes 
Reservations Management No 
Vendor Management Yes 
Website Management No 

Product Features

Tour Operator

Accommodation Booking Yes 
Activities Booking Yes 
Central Reservation System No 
Coach Booking No 
Custom Packages No 
Customer Management No 
GDS / OTA Integration No 
Itinerary Creation No 
Multi-Day Tours No 
Payment Processing No 
Price / Margin Management No 
Promotions Management No 
Quote Management No 
Reservations Management No 
Vendor Management No 
Website Management No 

Travel Agency

Central Reservation System No 
Customer Database No 
Flight Booking Yes 
GDS / OTA Integration No 
Itinerary Creation No 
Marketing Management No 
Payment Processing No 
Promotions Management No 
Quote Management No 
Rental Car Reservations Yes 
Single / Group Reservations Yes 

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