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Average Ratings 0 Ratings
Description
The TORS.Travel Back Office provides Tour Operators with the ability to price and arrange customized itineraries that are tailored to individual client needs. This innovative system is built upon years of experience in developing and implementing various travel reservation technologies. Currently operational, it allows for real-time pricing of itineraries during customer interactions or while they browse your website. Users can create and manage multiple versions of itineraries to monitor various options presented to clients, including different pricing structures for parents and children within each version. Furthermore, it can automatically produce a detailed written quote that includes descriptions and images of resorts, hotels, and rooms, while also tracking any required follow-ups with customers. Once a customer agrees to a quote, the TORS.Travel back office streamlines the process of sending requests to suppliers and managing their replies. Additionally, creating holiday invoices, vouchers, and detailed itineraries is both fast and efficient, ensuring a seamless experience for tour operators. The system’s user-friendly interface further enhances productivity, enabling operators to focus on providing exceptional service to their clients.
Description
Atlanta, 07 May 2007: Vail Resorts, Inc. (VRI), which operates five prominent ski resorts in the United States, has selected IBS’ Tour Partner™ system as the cornerstone for their initiative to consolidate and enhance the essential reservations systems of the company. At present, VRI relies on six distinct systems to manage the various product offerings, including Lift Tickets and Air Inclusive Vacation Packages. Scott Gustlin, VRI's Director of Marketing Technology, commented, “After a thorough search, we discovered Tour Partner™ as the ideal reservations application to unify our multiple inventory systems. This solution will significantly aid our efforts to optimize operations across our various business divisions.” Peter Krebs, COO of IBS Software Services Americas, Inc., described the Vail Resorts project as a prominent and thrilling undertaking, expressing enthusiasm about collaborating with such a distinguished client. The integration is expected to provide VRI with improved efficiency and a more cohesive service experience for its customers.
API Access
Has API
No
API Access
Has API
No
Integrations
ANIXE Resfinity
No
Pricing Details
$275 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
TORS
Founded
2010
Country
United Kingdom
Website
www.tors.travel/
Vendor Details
Company Name
IBS Software Services
Website
www.ibsplc.com/news/vail-resorts-selects-ibs-tour-partner
Product Features
Tour Operator
Accommodation Booking
Yes
Activities Booking
Yes
Central Reservation System
No
Coach Booking
No
Custom Packages
Yes
Customer Management
No
GDS / OTA Integration
No
Itinerary Creation
Yes
Multi-Day Tours
No
Payment Processing
No
Price / Margin Management
Yes
Promotions Management
Yes
Quote Management
Yes
Reservations Management
No
Vendor Management
Yes
Website Management
No
Product Features
Tour Operator
Accommodation Booking
Yes
Activities Booking
Yes
Central Reservation System
No
Coach Booking
No
Custom Packages
No
Customer Management
No
GDS / OTA Integration
No
Itinerary Creation
No
Multi-Day Tours
No
Payment Processing
No
Price / Margin Management
No
Promotions Management
No
Quote Management
No
Reservations Management
No
Vendor Management
No
Website Management
No
Travel Agency
Central Reservation System
No
Customer Database
No
Flight Booking
Yes
GDS / OTA Integration
No
Itinerary Creation
No
Marketing Management
No
Payment Processing
No
Promotions Management
No
Quote Management
No
Rental Car Reservations
Yes
Single / Group Reservations
Yes