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features
design
support

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Write a Review

Description

You decide how TOPdesk works for you. You can use TOPdesk to process incoming tickets, or collaborate with multiple service teams using one tool. We have the features and flexibility to suit any organization, from ITSM and CAFM to ESM. Our software will help you assist your customers. TOPdesk is more than a service management tool. Since 1993, our people have been helping organizations all over the world improve their service delivery. We care about your success. This is reflected in our customer satisfaction ratings. We are here to help you every step of your way. You can streamline your IT support with simple call registration, resource planning and dynamic reporting options. All your facilities services can be managed with clear overviews, personal to do lists and cleverly designed planners.

Description

As a SaaS, a simple inventory management application for small businesses and labs. Tana is a simple inventory management app that allows small to medium-sized teams to manage their inventories easily. You can scan 11 different barcode types. These include items such as books, consumer goods, UPS, envelopes, and envelopes. Tana also includes a QR Code. You can print it over-the-air, and then paste it on the items you need to track. Tana's story began in a university chemistry laboratory, where 50 students shared 3 rooms. Many thousands of chemicals and tons equipment were consumed every day. Some chemicals took over a week to arrive from suppliers, making it difficult for managers to keep inventories under control. Tana has been proven to increase team productivity through a simple and intuitive experience.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

DST Connect Yes 
Enterprise Bot Yes 
Flexwhere Yes 
GoBright Yes 
Insocial Yes 
Jira Yes 
Martello Vantage DX Yes 
Microsoft Power BI Yes 
SIGNL4 Yes 
Stackreaction Yes 
Startdeliver Yes 
TeamViewer Yes 
TestMonitor Yes 
Voyced Yes 
Workspace 365 Yes 
ZigiOps Yes 
baramundi Management Suite Yes 
ilert Yes 
nps.today Yes 
tenfold Yes 

Integrations

DST Connect No 
Enterprise Bot No 
Flexwhere No 
GoBright No 
Insocial No 
Jira No 
Martello Vantage DX No 
Microsoft Power BI No 
SIGNL4 No 
Stackreaction No 
Startdeliver No 
TeamViewer No 
TestMonitor No 
Voyced No 
Workspace 365 No 
ZigiOps No 
baramundi Management Suite No 
ilert No 
nps.today No 
tenfold No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

Forever Free
Our pricing model is reasonable for any size of team.
The first person of your team is always free without credit card, and we ask for upgrade if you want to add more team members.
No upfront cost, pay only for numbers of your team member.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

TOPdesk

Founded

1993

Country

Netherlands

Website

www.topdesk.com

Vendor Details

Company Name

Instoll

Founded

2016

Country

Japan

Website

get.tana.app

Product Features

Asset Tracking

Activity Tracking Yes 
Audit Trails Yes 
Barcoding / RFID No 
Checkout / Check-In Yes 
Depreciation Tracking No 
Disposal Tracking No 
Inventory Management Yes 
Location Tracking Yes 
QR Codes Yes 
Reservations Yes 
Service History Yes 

Change Management

Approval Workflow Yes 
Audit Trail Yes 
Automated Notifications No 
Change Calendar Yes 
Change Planning Yes 
Compliance Management Yes 
Prioritization Yes 
Release Management Yes 
Task Management Yes 
Tracking & Reporting No 
Training Management Yes 

Contract Management

Buy Side (Suppliers) Yes 
Completion Tracking Yes 
Compliance Tracking No 
Contract Lifecycle Management Yes 
Electronic Signature No 
Full Text Search Yes 
Government Contracts No 
Pre-built Templates No 
Sell Side (Customers) No 
Specialty Contracts No 
Version Control Yes 
Workflow Management Yes 

Customer Service

Alerts / Escalation Yes 
Appointment Management Yes 
Call Center Management No 
Email Management Yes 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics Yes 
Queue Management Yes 
Self Service Portal Yes 
Social Media Integration Yes 
Surveys & Feedback Yes 
Virtual Assistant No 
Workflow Management Yes 

Facility Management

Asset Management Yes 
Commercial Properties Yes 
Equipment Management Yes 
Facility Scheduling Yes 
Incident Management Yes 
Inspection Management Yes 
Inventory Control Yes 
Maintenance Tracking Yes 
Preventive Maintenance Yes 
Residential Properties No 
Room Scheduling Yes 
Schools Yes 
Space Planning Yes 
Vendor Management Yes 
Visitor Management Yes 
Work Order Management Yes 

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products Yes 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Incident Management

Audit Trail Yes 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management Yes 
Ticket Management Yes 

IT Asset Management

Asset Tracking Yes 
Audit Management Yes 
Compliance Management No 
Configuration Management Yes 
Contract/License Management Yes 
Cost Tracking Yes 
Depreciation Management No 
IT Service Management Yes 
Inventory Management Yes 
Maintenance Management Yes 
Procurement Management Yes 
Requisition Management No 
Supplier Management Yes 

IT Service

Contract Management Yes 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Management Yes 
Release Management Yes 
Self Service Portal Yes 
Service Catalog Yes 
Service Reporting Yes 
Ticket Management Yes 

ITSM

Asset Tracking No 
Availability Management Yes 
Change Management Yes 
Configuration Management Yes 
Contract/License Management No 
Dashboard Yes 
Incident Management Yes 
Problem Management Yes 
Project Management No 
Release & Deployment Management No 
Self Service Portal Yes 

Service Desk

CMDB Yes 
Change Management Yes 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Base Yes 
Mobile Access Yes 
Procurement Management No 
Remote Control Yes 
SLA Management Yes 
Self Service Portal Yes 

Product Features

Asset Tracking

Activity Tracking Yes 
Audit Trails Yes 
Barcoding / RFID Yes 
Checkout / Check-In No 
Depreciation Tracking No 
Disposal Tracking No 
Inventory Management Yes 
Location Tracking Yes 
QR Codes Yes 
Reservations No 
Service History Yes 

Bakery

Accounting Management No 
Customer Management No 
Inventory Management Yes 
Labor Cost Calculator No 
Nutrition & Ingredient Labels No 
Nutrition Analysis No 
Production Management No 
Recipe / Formula Costing No 
Recipe / Formula Management No 
Sales History No 
Sales Management No 

Barcoding

Barcode Generation Yes 
Barcode Scanning Yes 
Custom Labels Yes 
Inventory Management Yes 
Label Templates No 
RFID No 
Receiving Labels No 
Serial Number Tracking No 
Shipping Labels No 

Catalog Management

Catalog Creation Yes 
Content Library No 
Content Management Yes 
Cross Selling Functionality No 
Custom Product Attributes No 
Customizable Catalogs Yes 
Desktop Publishing No 
Pricing Management No 
Product Comparison No 
Search Yes 

Club Management

Attendance Tracking No 
Billing & Invoicing No 
Check-In Manager No 
Contract Management No 
Employee Management No 
Event Management No 
Inventory Management Yes 
Marketing Management No 
Member Portal No 
Membership Management No 
Payment Processing No 
Point of Sale (POS) No 

Distribution

Barcoding / RFID Yes 
Import / Export Management No 
Inventory Management Yes 
Order Management No 
Purchasing No 
Returns Management No 
Sales Forecasting No 
Shipping Management No 
Warehouse Management Yes 

Facility Management

Asset Management Yes 
Commercial Properties Yes 
Equipment Management Yes 
Facility Scheduling No 
Incident Management No 
Inspection Management Yes 
Inventory Control Yes 
Maintenance Tracking No 
Preventive Maintenance No 
Residential Properties No 
Room Scheduling No 
Schools No 
Space Planning No 
Vendor Management No 
Visitor Management No 
Work Order Management No 

Inventory Management

Alerts/Notifications Yes 
Barcoding / RFID Yes 
Forecasting No 
Inventory Optimization Yes 
Kitting No 
Manufacturing Inventory Management Yes 
Mobile Access Yes 
Multi-Channel Management Yes 
Product Identification Yes 
Reorder Management No 
Reporting/Analytics Yes 
Retail Inventory Management Yes 
Supplier Management No 
Warehouse Management Yes 

IT Asset Management

Asset Tracking Yes 
Audit Management No 
Compliance Management No 
Configuration Management No 
Contract/License Management Yes 
Cost Tracking No 
Depreciation Management No 
IT Service Management Yes 
Inventory Management Yes 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management Yes 

Medical Lab

Audit Trail No 
Data Analysis Auditing No 
Data Security No 
EMR Interface No 
Fax Management No 
Lab Instrument Interface No 
Multi-Location Printing Yes 
Online Instrumentation No 
Physician Test Panels No 
Procedure-Based Billing No 
Sample Tracking No 

Productivity

Collaboration Yes 
Database Creation No 
Document Creation No 
File Sharing No 
Notes Management No 
Office Suite No 
Presentation Tools No 
Project Management No 
Task Management No 
Team Chat No 

Salon

Appointment Management No 
Booth Rental No 
Client Profiles Yes 
Employee Management Yes 
Inventory Management Yes 
Loyalty Program No 
Multi-Location Yes 
Payroll Management Yes 
Point of Sale (POS) No 
Recurring Appointments No 

Warehouse Management

3PL Management No 
Barcoding / RFID Yes 
Category Customization No 
Channel Management No 
Demand Planning Yes 
Inventory Management Yes 
Location Control Yes 
Order Management No 
Purchasing No 
Quality Control No 
Receiving / Putaway Management No 
Returns Management No 
Shipping Management No 

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