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features
design
support

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Description

TIXAE Agents.ai serves as a comprehensive platform aimed at streamlining the processes involved in creating, deploying, and managing AI-driven voice and text agents. It provides features for crafting personalized agents, as well as the ability to import information from various sources, including PDFs and web URLs, while facilitating deployment across a range of channels like WhatsApp, Discord, and Instagram. The platform also includes functionalities such as real-time analytics, live handoff capabilities, and options for white-label branding, catering to both technical developers and non-technical users alike. You can easily create and tailor an agent for personal use or for a client, while also managing the data that your agent will utilize. With powerful scraping tools, you can extract data from URLs, upload PDF files, or connect other pertinent documents seamlessly. Additionally, you have the ability to refine your agent by modifying prompts to enhance its responses and perform A/B testing to determine the most effective version. In just a matter of seconds, you can launch your voice and text agents across popular platforms including WhatsApp, Discord, Instagram, Facebook, and Meta, ensuring that your agents are accessible wherever your audience is located. This versatility ensures that TIXAE Agents.ai remains a valuable resource for businesses seeking to enhance customer interaction through advanced AI technology.

Description

Yellow.ai is the enterprise-grade Conversational AI platform that unlocks business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, Domino’s, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. The company has raised more than $102M from blue-chip investors and has offices across six countries.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

WhatsApp
Ameyo by Exotel
Avaya Experience Platform
Discord
Facebook
Freshchat
Google Chat
HubSpot CRM
HubSpot Customer Platform
Jira Service Management
LINE
Meta AI
SAP SuccessFactors
Shopify
Skype
Slack
Viber
WooCommerce
Zalo
Zendesk

Integrations

WhatsApp
Ameyo by Exotel
Avaya Experience Platform
Discord
Facebook
Freshchat
Google Chat
HubSpot CRM
HubSpot Customer Platform
Jira Service Management
LINE
Meta AI
SAP SuccessFactors
Shopify
Skype
Slack
Viber
WooCommerce
Zalo
Zendesk

Pricing Details

$29 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

TIXAE AGENTS.ai

Website

landing.tixaeagents.ai/

Vendor Details

Company Name

Bitonic Technology Labs

Founded

2016

Country

San Mateo, California

Website

yellow.ai/

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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