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Description
Effortlessly transmit case details from Microsoft Dynamics CRM (on-premises) and Dynamics 365 (CRM Online) to Azure DevOps Server, previously known as Microsoft’s Team Foundation Server or TFS 2013-2019. A typical use case involves escalating bugs or issues that necessitate developer intervention to resolve. Users can search within TFS, associate cases with existing work items, or directly "send cases" to TFS, resulting in the automatic creation of new work items. After the development team finalizes their tasks, CRM cases are updated to reflect important TFS work item information, along with notifications for CRM updates. It's important to note that not every case pertains to a bug; some require escalation for development solutions. You can also establish two-way links between cases and TFS work items. Additionally, new TFS work items can be automatically generated based on specific case field values and assigned to the appropriate projects. This integration supports all templates and various work item types, ensuring comprehensive functionality across the board. By streamlining this communication, teams can enhance their efficiency and responsiveness to issues that arise.
Description
WhatsApp4Dynamics, a productivity application for Microsoft Dynamics 365 CRM, is a product of the Microsoft Dynamics team. The app allows users to communicate with customers, prospects, and business partners around the world via WhatsApp without leaving the CRM ecosystem. WhatsApp4Dynamics allows sales, service and marketing teams to communicate efficiently. The app allows you to communicate effectively to serve clients, market products and service, and reach clients in an easy, fast and effective manner. Take your business to a new level with WhatsApp4Dynamics. Increase your customers' reach by sending short and concise informative messages instead long descriptive emails.
API Access
Has API
API Access
Has API
Integrations
Gemini Testing
Microsoft Dynamics 365
Pester
PitchBook
Qualitia
Revenera SCA
Integrations
Gemini Testing
Microsoft Dynamics 365
Pester
PitchBook
Qualitia
Revenera SCA
Pricing Details
$100 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Quantum Whisper
Founded
2006
Country
Canada
Website
www.quantumwhisper.com
Vendor Details
Company Name
Inogic
Founded
2006
Country
India
Website
www.inogic.com
Product Features
Integration
Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services
Product Features
Integration
Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics