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features
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support

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Description

TEMExpert Business Intelligence enables organizations to monitor past expenditures and usage, gather insights from analytics and reports, and conduct precise evaluations of their telecom environment's health. This platform offers exceptional performance, advanced analytical tools, affordable ownership costs, swift report generation, and excellent self-service options for users. Since its inception, Business Intelligence has been a fundamental strength of Convergence, backed by a team with a cumulative experience of over 30 years in the field. Although conducting historical audits to uncover overcharges proves beneficial and can yield short-term results, it does not address the larger issue of enhancing long-term management of telecom expenses; as overcharges and billing mistakes tend to recur annually, a more sustainable solution is necessary. Ongoing monitoring and improvement strategies must be implemented to effectively manage and optimize telecom expenditures in the long run.

Description

When our clients face urgent inquiries regarding competitors, we provide prompt and precise information in a format that effectively delivers the necessary answers. Our offerings span multiple industries, and our data and tools have been instrumental in enhancing strategic planning, bolstering marketing efforts, improving sales and retention rates, and predicting future consumer behaviors. Initially, we assess the available data, then leverage our advanced collection capabilities to efficiently gather extensive datasets. By employing exclusive data monitoring solutions, we guarantee that our information remains up-to-date, notifying you promptly of any significant changes. Our well-organized database allows your data to be utilized or imported seamlessly across various platforms. Through daily alerts sent via email, you can act swiftly whenever there are shifts in the competitive landscape. Our reports, available in both CSV and Excel formats, are designed to be straightforward and user-friendly, ensuring the information is easily accessible and manageable. In this way, we empower our clients to stay ahead in a dynamic market.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Convergence Analytics

Founded

2007

Country

Belgium

Website

www.convergence-analytics.com

Vendor Details

Company Name

Telogical Systems

Founded

2000

Country

United States

Website

www.telogicalsystems.com

Product Features

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

Product Features

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

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