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ease
features
design
support

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Description

TEMExpert Business Intelligence enables organizations to monitor past expenditures and usage, gather insights from analytics and reports, and conduct precise evaluations of their telecom environment's health. This platform offers exceptional performance, advanced analytical tools, affordable ownership costs, swift report generation, and excellent self-service options for users. Since its inception, Business Intelligence has been a fundamental strength of Convergence, backed by a team with a cumulative experience of over 30 years in the field. Although conducting historical audits to uncover overcharges proves beneficial and can yield short-term results, it does not address the larger issue of enhancing long-term management of telecom expenses; as overcharges and billing mistakes tend to recur annually, a more sustainable solution is necessary. Ongoing monitoring and improvement strategies must be implemented to effectively manage and optimize telecom expenditures in the long run.

Description

Tangoe One, an advanced platform fueled by artificial intelligence, is designed to facilitate the management and optimization of IT expenditures across telecommunications, mobile, and cloud services. By offering a comprehensive view of technology-related costs and an in-depth analysis of service utilization, Tangoe One empowers businesses to reduce expenses, enhance operational efficiencies, and maintain financial stability. The platform enables efficient financial oversight by integrating with a vast network of global carriers and various business system applications. Users can effectively monitor fluctuations in costs and usage, make informed forecasts, and gain crucial insights into spending trends, allowing for confident adjustments to programs. Additionally, it provides essential data to business line managers, enhancing their ability to oversee total expenditures and fostering improved transparency and accountability throughout the organization. Ultimately, Tangoe One not only simplifies financial management but also equips businesses to adapt swiftly to changing needs and optimize their resource allocation.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Shark Finesse No 

Integrations

Shark Finesse Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Convergence Analytics

Founded

2007

Country

Belgium

Website

www.convergence-analytics.com

Vendor Details

Company Name

Tangoe

Founded

2000

Country

United States

Website

www.tangoe.com

Product Features

Telecom Expense Management

Billing for Data No 
Billing for Voice No 
Call Monitoring No 
Chargeback Tracking No 
Contract Negotiation No 
Fixed Line Compatibility No 
Internal Cost Allocation No 
Mobile Line Compatibility No 
Usage Reporting No 

Product Features

Cloud Cost Management

Cost Reduction Optimization No 
Dashboard No 
Data Import/Export No 
Data Storage No 
Data Visualization No 
Resource Usage Reporting No 
Roles / Permissions No 
Spend and Cost Reporting No 

Telecom Expense Management

Billing for Data Yes 
Billing for Voice Yes 
Call Monitoring Yes 
Chargeback Tracking Yes 
Contract Negotiation Yes 
Fixed Line Compatibility Yes 
Internal Cost Allocation Yes 
Mobile Line Compatibility Yes 
Usage Reporting Yes 

Wireless Expense Management

CRM No 
Custom Rate Plans Yes 
Discount Management Yes 
Metered Billing No 
Move / Add / Change Options Yes 
Procurement Management Yes 
Split Billing Yes 
Supports WiFi Hotspots Yes 
Usage Reporting Yes 

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