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Average Ratings 11 Ratings

Total
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features
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support

Description

Telecommunications Expense Management (TEM) is a strategic approach that enables organizations to enhance their Corporate Governance by effectively overseeing their telecommunications expenditures. In the modern business landscape, the reliance on telecommunications has surged, leading to these costs becoming a more significant factor in overall company performance. As a result, the necessity for improved cost management strategies that yield substantial benefits for businesses has grown increasingly important. This is where TEM plays a crucial role. Originating in the 1980s, the TEM methodology introduced various tools and processes designed to optimize and manage telecommunications resources with greater efficiency and transparency, facilitating informed decision-making and resource optimization. With the rising demand for telecommunication services in the corporate sector, there emerged a pressing need for advancements in investment strategies and process controls to keep pace with this evolution. Consequently, organizations can now leverage TEM to not only monitor expenses but also to strategically align their telecommunications investments with their overarching business objectives.

Description

UniTalk offers a wide range services in the area of telecommunications business. These include IP telephony, virtual PBX and call tracking. Callback buttons and widgets are also available.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Google Analytics No 
HubSpot CRM No 
HubSpot Customer Platform No 
Microsoft Teams No 
Pipedrive No 
Salesforce No 
Zoho CRM No 
monday AI work platform No 

Integrations

Google Analytics Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Microsoft Teams Yes 
Pipedrive Yes 
Salesforce Yes 
Zoho CRM Yes 
monday AI work platform Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$35/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

TNX

Founded

2000

Country

Brazil

Website

www.tnxcorp.com/post/telecom-expense-management-tem-mejore-la-eficiencia-corporativa-y-elimine-costos

Vendor Details

Company Name

UniTalk

Founded

2017

Country

Ukraine

Website

unitalk.cloud

Product Features

Telecom Expense Management

Billing for Data No 
Billing for Voice No 
Call Monitoring No 
Chargeback Tracking No 
Contract Negotiation No 
Fixed Line Compatibility No 
Internal Cost Allocation No 
Mobile Line Compatibility No 
Usage Reporting No 

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing No 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications No 
Voice Quality Enhancement Yes 

Telephony

Auto-Dialer Yes 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer Yes 
Telemarketing Management Yes 
VoIP Yes 
Voice & Data Integration Yes 

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