Average Ratings 0 Ratings
Average Ratings 11 Ratings
Description
Telecommunications Expense Management (TEM) is a strategic approach that enables organizations to enhance their Corporate Governance by effectively overseeing their telecommunications expenditures. In the modern business landscape, the reliance on telecommunications has surged, leading to these costs becoming a more significant factor in overall company performance. As a result, the necessity for improved cost management strategies that yield substantial benefits for businesses has grown increasingly important. This is where TEM plays a crucial role. Originating in the 1980s, the TEM methodology introduced various tools and processes designed to optimize and manage telecommunications resources with greater efficiency and transparency, facilitating informed decision-making and resource optimization. With the rising demand for telecommunication services in the corporate sector, there emerged a pressing need for advancements in investment strategies and process controls to keep pace with this evolution. Consequently, organizations can now leverage TEM to not only monitor expenses but also to strategically align their telecommunications investments with their overarching business objectives.
Description
UniTalk offers a wide range services in the area of telecommunications business. These include IP telephony, virtual PBX and call tracking. Callback buttons and widgets are also available.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Google Analytics
No
HubSpot CRM
No
HubSpot Customer Platform
No
Microsoft Teams
No
Pipedrive
No
Salesforce
No
Zoho CRM
No
monday AI work platform
No
Integrations
Google Analytics
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Microsoft Teams
Yes
Pipedrive
Yes
Salesforce
Yes
Zoho CRM
Yes
monday AI work platform
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$35/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
TNX
Founded
2000
Country
Brazil
Website
www.tnxcorp.com/post/telecom-expense-management-tem-mejore-la-eficiencia-corporativa-y-elimine-costos
Vendor Details
Company Name
UniTalk
Founded
2017
Country
Ukraine
Website
unitalk.cloud
Product Features
Telecom Expense Management
Billing for Data
No
Billing for Voice
No
Call Monitoring
No
Chargeback Tracking
No
Contract Negotiation
No
Fixed Line Compatibility
No
Internal Cost Allocation
No
Mobile Line Compatibility
No
Usage Reporting
No
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
No
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
No
Voice Quality Enhancement
Yes
Telephony
Auto-Dialer
Yes
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
Yes
Telemarketing Management
Yes
VoIP
Yes
Voice & Data Integration
Yes