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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

TELUS International specializes in crafting and providing advanced digital solutions aimed at improving the customer experience (CX) for innovative global brands. Their extensive array of services facilitates every phase of their clients' digital transformation journeys, allowing them to swiftly adopt cutting-edge digital technologies that lead to enhanced business results. The company's comprehensive offerings encompass digital strategy, innovation, consulting, design, IT lifecycle solutions, data annotation, intelligent automation, and omnichannel CX solutions, which feature content moderation, trust and safety measures, along with various other managed services. Supporting growth at all development stages, TELUS International collaborates with brands in rapidly expanding sectors such as technology and gaming, communications and media, eCommerce and fintech, healthcare, and travel and hospitality. By leveraging their expertise, they help organizations navigate complex digital landscapes and improve overall operational efficiency.

Description

ToxMod™ stands out as the only comprehensive voice moderation solution available globally. While conventional voice moderation tools primarily concentrate on the small fraction of players—approximately 8%—who submit reports, ToxMod surpasses these limitations by autonomously identifying all significant harmful behaviors on your platform, enabling your team to intervene in real-time and prevent valuable players from leaving due to negative experiences. Designed to grasp the intricate aspects of voice communication, ToxMod transcends mere transcription by analyzing emotions, speech patterns, and audience reactions, among other factors. It quickly becomes well-versed in your game's code of conduct, prioritizing the most critical issues to ensure your team can address them effectively. User data is rigorously anonymized and safeguarded in accordance with ISO 27001 standards, and Modulate is committed to never selling or renting your data under any circumstances. Additionally, ToxMod comes equipped with various plugins compatible with different game engines and voice infrastructures, allowing for seamless integration in less than 24 hours. By employing advanced machine learning techniques, ToxMod is adept at detecting when conversations start to veer off course, ensuring a safer environment for all players involved. Ultimately, ToxMod represents a forward-thinking approach to voice moderation that protects both the integrity of your platform and the experience of your community.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Cisco Unified Communications Manager
Google Cloud Platform
Indent
PayFacto
SS&C Blue Prism
Salesforce
TxtFlo
UiPath
Verint AI Blueprint
Workvivo

Integrations

Cisco Unified Communications Manager
Google Cloud Platform
Indent
PayFacto
SS&C Blue Prism
Salesforce
TxtFlo
UiPath
Verint AI Blueprint
Workvivo

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

Free
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

TELUS International

Founded

2005

Country

Canada

Website

www.telusinternational.com

Vendor Details

Company Name

ToxMod

Country

United States

Website

www.modulate.ai/tox-mod

Product Features

Content Moderation

Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation

Product Features

Content Moderation

Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation

Alternatives

Alternatives