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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Introducing a modern, contactless digital reception desk solution designed for seamless visitor management across various organizations. Guests, employees, and contractors can easily sign in and out by scanning a QR code at the reception area. This system is ideal for both small single-site operations and expansive multi-site enterprises. By eliminating the need for pen, paper, and physical kiosks, it ensures a safe and hygienic sign-in process. Upon arrival, visitors receive a badge for easy identification while on site, and calendar integration enables instant email notifications for added convenience. This fully digital solution eradicates long wait times at reception, functioning effortlessly on any device without the need for specialized hardware. Furthermore, the system prioritizes the safety and security of visitor information in compliance with GDPR standards. The TAAP Visitor Book caters to organizations of all sizes seeking a contemporary and efficient contactless reception experience. Notably, the application is free for visitors and comes at an affordable monthly fee for organizations, making it accessible for shared and serviced office environments as well. Overall, this innovative solution redefines how organizations manage visitor interactions in a modern setting.

Description

friendlyway Visitor Management is a cloud-based solution that automates the full visitor lifecycle – from invitations and pre-registration to self-service check-in, badging, and checkout. It connects with self-service kiosks or tablets so visitors can register themselves, scan a QR code or ID, capture a photo, and instantly receive a printed badge or access card. The system supports different visitor categories (guests, contractors, employees, temp workers, event attendees) and can be deployed across a single site or multiple locations. Organizations can configure tailored workflows for each visitor type, including pre-visit questionnaires, NDAs and other agreements, safety briefings, knowledge checks, and e-signatures to meet internal policies and regulatory requirements. Online and onsite registration forms, omnichannel invitations and notifications, and multi-language support help standardize the process and deliver a consistent branded experience. Reception and security teams benefit from real-time dashboards that show who is expected, who is on-site, and when visitors have checked out. The solution integrates with physical access control systems, Microsoft 365/Outlook, calendars, and other enterprise tools to enable host notifications, visit approvals, and automated access provisioning. Built on the friendlyway Cloud Platform, the visitor management module can be combined with digital signage, wayfinding, and workforce management capabilities to support broader on-site experience and security use cases.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Outlook Yes 
Azure Marketplace Yes 
HubSpot CRM No 
Microsoft 365 Yes 
Microsoft Entra ID No 
Microsoft Teams No 

Integrations

Microsoft Outlook Yes 
Azure Marketplace No 
HubSpot CRM Yes 
Microsoft 365 No 
Microsoft Entra ID Yes 
Microsoft Teams Yes 

Pricing Details

$69 per month
Free Trial No 
Free Version No 

Pricing Details

$75 per kiosk/month
Starting price for a simple off-the-shelf process.
Configurable workflows and integration with access management start at $500 per location/month.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

TAAP

Founded

2003

Country

United Kingdom

Website

ontaap.com/visitorbook/

Vendor Details

Company Name

friendlyway

Founded

1998

Country

USA, Germany

Website

www.friendlyway.com/visitor-management-solution/

Product Features

Visitor Management

Alerts/Notifications Yes 
Badge Management Yes 
Document Management Yes 
ID Scan Yes 
Pre-Registration Yes 
Registration Management Yes 
Self Check-in Yes 
Visitor Tracking Yes 
Watch List Yes 

Product Features

Visitor Management

Alerts/Notifications Yes 
Badge Management Yes 
Document Management Yes 
ID Scan Yes 
Pre-Registration Yes 
Registration Management Yes 
Self Check-in Yes 
Visitor Tracking Yes 
Watch List Yes 

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