Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Introducing a modern, contactless digital reception desk solution designed for seamless visitor management across various organizations. Guests, employees, and contractors can easily sign in and out by scanning a QR code at the reception area. This system is ideal for both small single-site operations and expansive multi-site enterprises. By eliminating the need for pen, paper, and physical kiosks, it ensures a safe and hygienic sign-in process. Upon arrival, visitors receive a badge for easy identification while on site, and calendar integration enables instant email notifications for added convenience. This fully digital solution eradicates long wait times at reception, functioning effortlessly on any device without the need for specialized hardware. Furthermore, the system prioritizes the safety and security of visitor information in compliance with GDPR standards. The TAAP Visitor Book caters to organizations of all sizes seeking a contemporary and efficient contactless reception experience. Notably, the application is free for visitors and comes at an affordable monthly fee for organizations, making it accessible for shared and serviced office environments as well. Overall, this innovative solution redefines how organizations manage visitor interactions in a modern setting.
Description
friendlyway Visitor Management is a cloud-based solution that automates the full visitor lifecycle – from invitations and pre-registration to self-service check-in, badging, and checkout. It connects with self-service kiosks or tablets so visitors can register themselves, scan a QR code or ID, capture a photo, and instantly receive a printed badge or access card. The system supports different visitor categories (guests, contractors, employees, temp workers, event attendees) and can be deployed across a single site or multiple locations.
Organizations can configure tailored workflows for each visitor type, including pre-visit questionnaires, NDAs and other agreements, safety briefings, knowledge checks, and e-signatures to meet internal policies and regulatory requirements. Online and onsite registration forms, omnichannel invitations and notifications, and multi-language support help standardize the process and deliver a consistent branded experience.
Reception and security teams benefit from real-time dashboards that show who is expected, who is on-site, and when visitors have checked out. The solution integrates with physical access control systems, Microsoft 365/Outlook, calendars, and other enterprise tools to enable host notifications, visit approvals, and automated access provisioning.
Built on the friendlyway Cloud Platform, the visitor management module can be combined with digital signage, wayfinding, and workforce management capabilities to support broader on-site experience and security use cases.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft Outlook
Yes
Azure Marketplace
Yes
HubSpot CRM
No
Microsoft 365
Yes
Microsoft Entra ID
No
Microsoft Teams
No
Integrations
Microsoft Outlook
Yes
Azure Marketplace
No
HubSpot CRM
Yes
Microsoft 365
No
Microsoft Entra ID
Yes
Microsoft Teams
Yes
Pricing Details
$69 per month
Free Trial
No
Free Version
No
Pricing Details
$75 per kiosk/month
Starting price for a simple off-the-shelf process.
Configurable workflows and integration with access management start at $500 per location/month.
Configurable workflows and integration with access management start at $500 per location/month.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
TAAP
Founded
2003
Country
United Kingdom
Website
ontaap.com/visitorbook/
Vendor Details
Company Name
friendlyway
Founded
1998
Country
USA, Germany
Website
www.friendlyway.com/visitor-management-solution/
Product Features
Visitor Management
Alerts/Notifications
Yes
Badge Management
Yes
Document Management
Yes
ID Scan
Yes
Pre-Registration
Yes
Registration Management
Yes
Self Check-in
Yes
Visitor Tracking
Yes
Watch List
Yes
Product Features
Visitor Management
Alerts/Notifications
Yes
Badge Management
Yes
Document Management
Yes
ID Scan
Yes
Pre-Registration
Yes
Registration Management
Yes
Self Check-in
Yes
Visitor Tracking
Yes
Watch List
Yes