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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

T-NEX Fraud Detection serves as a comprehensive transaction-monitoring and case-management solution tailored for banks, insurance companies, and other regulated entities. It implements customizable rules to analyze incoming transactions, gathers supporting evidence, and consolidates related alerts into customer cases for fraud and anti-money-laundering teams to investigate. The application features AI-assisted triage, which provides a risk score, rationale, and recommended actions, while also keeping track of model and prompt versions for future reference. Analysts engage with customer context and evidence, making decisions to assign or escalate cases, document their findings, and draft reports as necessary. Additionally, the platform allows for backtesting of rules using historical transaction data prior to their implementation. Its robust audit trail captures all actions taken along with their justifications, ensuring that human analysts maintain ultimate decision-making authority, as the system does not have the capability to block payments or cards. This thoughtful integration of AI into the review process exemplifies T-NEX's unique HUMAINOLOGY methodology. With over two decades of collective expertise in governance, risk, and compliance software, the T-NEX team is well-equipped to tackle complex fraud challenges. Their commitment to innovation ensures that the platform remains responsive to evolving regulatory landscapes.

Description

Every bank and fintech requires AI fraud investigators to create a reality where fraud victims are a thing of the past, and Trident is leading the charge by providing limitless investigators to these institutions. By deploying AI agents designed specifically to combat card fraud and APP scams, our solution integrates effortlessly with your in-app dispute forms, messaging systems, and alerting mechanisms. This innovation drastically reduces fraud resolution times from several days to mere minutes, ultimately enhancing customer satisfaction. Moreover, our AI agents bolster your fraud management capabilities, ensuring that every case is addressed regardless of the volume of incidents reported. With a streamlined process for handling false positives, our detection models can identify a greater number of transactions, ensuring that real fraud is captured effectively. Additionally, our assistant can be easily incorporated with platforms like Intercom, Zendesk, or any existing case management system you may currently utilize, providing a comprehensive tool for fraud detection and resolution. By harnessing the power of AI, we can transform the landscape of fraud investigation and support banks in safeguarding their customers more efficiently than ever before.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Intercom No 
Zendesk No 

Integrations

Intercom Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

T-NEX

Founded

2024

Country

Germany

Website

t-nex.de/en/institutions/products/fraud-detection/

Vendor Details

Company Name

Trident AI

Website

tridentai.co

Product Features

Fraud Detection

Access Security Management No 
Check Fraud Monitoring No 
Custom Fraud Parameters No 
For Banking No 
For Crypto No 
For Insurance Industry No 
For eCommerce No 
Internal Fraud Monitoring No 
Investigator Notes No 
Pattern Recognition No 
Transaction Approval No 

Product Features

Fraud Detection

Access Security Management No 
Check Fraud Monitoring No 
Custom Fraud Parameters No 
For Banking No 
For Crypto No 
For Insurance Industry No 
For eCommerce No 
Internal Fraud Monitoring No 
Investigator Notes No 
Pattern Recognition No 
Transaction Approval No 

Alternatives

Alternatives

NOTO 360 Reviews

NOTO 360

NOTO 360 Holding Limited
T-NEX Controlling Reviews

T-NEX Controlling

T-NEX GmbH