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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Syniverse's CPaaS (Communications Platform as a Service) Concierge is an innovative cloud-based messaging solution that enables businesses to engage with their customers in a more impactful and efficient manner. By utilizing a unified platform equipped with a variety of connectors, organizations can integrate their existing applications with various communication methods, allowing them to instantly reach their entire customer base across preferred mobile channels. This CPaaS offering is tailored to facilitate and hasten digital transformation efforts, catering to businesses at any stage of their development. With a customizable, plug-and-play design, companies can adapt the platform to align with their financial constraints, operational capabilities, specific needs, marketing initiatives, and customer experience goals. Since no single mobile channel can effectively reach every consumer, it is crucial to tap into multiple channels to enhance customer satisfaction and ensure a seamless interaction for all users, no matter which mobile platform they opt for. Ultimately, embracing such a comprehensive approach to communication allows businesses to foster stronger relationships with their clientele.

Description

Voxvalley's cloud communications platform provides an efficient way to incorporate real-time communication capabilities into your web and mobile applications through secure and scalable SDKs and APIs. By utilizing the SMS API, businesses can establish effective two-way communication with their customers, leveraging both long and short codes. Short codes are particularly useful for sending a high volume of B2C messages, while long codes enable the execution of SMS promotional campaigns. Integration of the SMS API allows for a distinctive sender ID, facilitating easy brand recognition for customers. Additionally, businesses can send both promotional and transactional alerts via SMS, ensuring that their customers remain informed and engaged. Furthermore, businesses can utilize DID numbers for international calls or toll-free services, enhancing trustworthiness by providing local numbers. With these DID numbers, companies can also benefit from high-definition audio quality and extensive coverage at a reasonable price point, making it an attractive option for customer communication. Overall, this platform offers a comprehensive set of tools for enhancing customer interaction and engagement.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
BambooHR
Flutter
Greenhouse
HireRight
Jira
Mailchimp
Marketo
Microsoft Dynamics GP
Oracle Sales
React
SAP CRM
Sage 50
Salesforce
Workday Extend
Zendesk
Zoho CRM

Integrations

Amazon Web Services (AWS)
BambooHR
Flutter
Greenhouse
HireRight
Jira
Mailchimp
Marketo
Microsoft Dynamics GP
Oracle Sales
React
SAP CRM
Sage 50
Salesforce
Workday Extend
Zendesk
Zoho CRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Syniverse

Founded

1987

Country

United States

Website

www.syniverse.com/products/cpaas-concierge

Vendor Details

Company Name

Voxvalley

Founded

2010

Country

Singapore

Website

voxvalley.com/cpaas/

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