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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Syniverse's CPaaS (Communications Platform as a Service) Concierge is an innovative cloud-based messaging solution that enables businesses to engage with their customers in a more impactful and efficient manner. By utilizing a unified platform equipped with a variety of connectors, organizations can integrate their existing applications with various communication methods, allowing them to instantly reach their entire customer base across preferred mobile channels. This CPaaS offering is tailored to facilitate and hasten digital transformation efforts, catering to businesses at any stage of their development. With a customizable, plug-and-play design, companies can adapt the platform to align with their financial constraints, operational capabilities, specific needs, marketing initiatives, and customer experience goals. Since no single mobile channel can effectively reach every consumer, it is crucial to tap into multiple channels to enhance customer satisfaction and ensure a seamless interaction for all users, no matter which mobile platform they opt for. Ultimately, embracing such a comprehensive approach to communication allows businesses to foster stronger relationships with their clientele.

Description

Stop juggling multiple apps for customer interactions and streamline everything with Ticker! Elevate your business communication via our all-in-one omnichannel platform. Seamlessly handle customer inquiries, tickets, products, sales, and much more. Consolidate chats from platforms like WhatsApp, Instagram, and Messenger into a single conversation thread for a more organized approach. Gain a comprehensive view of your customers to ensure no detail is overlooked. Quickly develop chatbots for all your communication channels, customizing them for various days and time slots to ensure they are responsive in any context. You can also create and manage your business inventory efficiently. Boost your sales directly through chat while monitoring your revenue with our integrated CRM features. Engage with your customers on their preferred messaging apps, including WhatsApp, Instagram, and Facebook Messenger, and enrich your conversations by sharing files or images to provide them with precise information. With Ticker, you can enhance customer satisfaction while simplifying your operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Engage Yes 
BambooHR Yes 
Facebook Messenger No 
Greenhouse Yes 
HireRight Yes 
Instagram No 
Jira Yes 
Mailchimp Yes 
Microsoft Dynamics GP Yes 
Oracle Sales Yes 
SAP CRM Yes 
Sage 50 Yes 
Salesforce Yes 
WhatsApp No 
Workday Extend Yes 
Zendesk Yes 
Zoho CRM Yes 

Integrations

Adobe Marketo Engage No 
BambooHR No 
Facebook Messenger Yes 
Greenhouse No 
HireRight No 
Instagram Yes 
Jira No 
Mailchimp No 
Microsoft Dynamics GP No 
Oracle Sales No 
SAP CRM No 
Sage 50 No 
Salesforce No 
WhatsApp Yes 
Workday Extend No 
Zendesk No 
Zoho CRM No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$9.99 per user per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Syniverse

Founded

1987

Country

United States

Website

www.syniverse.com/products/cpaas-concierge

Vendor Details

Company Name

Securitec

Founded

2014

Country

Peru

Website

www.securitec.pe/ticker/

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