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Description

SynergySuite is a powerful, yet simple-to-use restaurant management system that helps multi-unit restaurants streamline operations and increase profitability. SynergySuite gives you all the tools and insights you need to manage the back of the house. SynergySuite's mobile first software helps global brands save up to 2-8% on food costs and labor. You can choose what you need right now and add additional features as you need them. SynergySuite allows you to manage inventory, purchasing and recipe costs, food safety, scheduling, cash management, business intelligence, and human resources.

Description

Successful restaurant brands across various categories are enhancing the guest experience through personalized approaches that increase customer lifetime value by leveraging Customer Intelligence. There exists a reliable method to attract and retain valuable customers for a lifetime. Profitable brands are enabling all departments to enhance their efficiency. Brands that possess deep insights into their customers and integrate that knowledge throughout their operations will dominate in wallet share, brand recognition, and overall market presence. Customer Lifetime Value (CLV) represents the profit derived from each customer from their initial visit to their final purchase. Leading brands in the industry are prioritizing this key performance metric as a fundamental part of their strategy. By taking charge of your guest data and breaking down data silos, you can achieve a comprehensive understanding of all guests. Furthermore, pinpointing your top 5% of customers based on their Customer Lifetime Value can significantly elevate your brand's performance. Ultimately, brands that prioritize personalization and intelligence will not only thrive but also cultivate lasting relationships with their clientele.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ADP Workforce Now Yes 
Aloha Cloud by NCR Voyix Yes 
Aloha Essentials by NCR Voyix Yes 
BrightPay Yes 
Ecotrak No 
Lightspeed Restaurant Yes 
MYOB AccountRight Yes 
NetSuite Yes 
Netchex Yes 
PAR POS Yes 
PAR PixelPoint Yes 
PayDay Portal No 
Paychex Flex Yes 
Proliant Yes 
Qu Yes 
QuickBooks Online Yes 
Simphony POS Yes 
Toast Yes 
Toast POS Yes 

Integrations

ADP Workforce Now No 
Aloha Cloud by NCR Voyix No 
Aloha Essentials by NCR Voyix No 
BrightPay No 
Ecotrak Yes 
Lightspeed Restaurant No 
MYOB AccountRight No 
NetSuite No 
Netchex No 
PAR POS No 
PAR PixelPoint No 
PayDay Portal Yes 
Paychex Flex No 
Proliant No 
Qu No 
QuickBooks Online No 
Simphony POS No 
Toast No 
Toast POS No 

Pricing Details

$75/month
Prices listed below are per month, per location. SynergySuite offers discounts based on number of locations and number of modules used.

Inventory - $75
Purchasing - $75
Operations - $20
Time and attendance - $75
Food safety - $50
Reporting - $75
Cash management - $75
HR & Staffing - $75
Free Trial No 
Free Version No 

Pricing Details

$200 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

SynergySuite

Founded

2011

Country

United States

Website

www.synergysuite.com

Vendor Details

Company Name

Wisely

Founded

2014

Country

United States

Website

getwisely.com

Product Features

Food Service Management

Costing Yes 
For Cafeterias Yes 
For Healthcare Facilities Yes 
Free / Reduced Meals No 
Inventory Management Yes 
Menu Planning Yes 
Nutritional Analysis No 
Online Payments / Funding No 
Point of Sale (POS) No 
Purchasing Yes 
Recipe Management Yes 
Schools No 
Tray Tracking No 

Food Traceability

CRM No 
Order Management Yes 
Product Lifecycle Management No 
Production Management Yes 
Quality Control Yes 
Recall Management No 
Recipe Management Yes 
Traceability No 
Traceback & Traceforward No 

Inventory Management

Alerts/Notifications Yes 
Barcoding / RFID No 
Forecasting Yes 
Inventory Optimization Yes 
Kitting No 
Manufacturing Inventory Management Yes 
Mobile Access Yes 
Multi-Channel Management Yes 
Product Identification Yes 
Reorder Management Yes 
Reporting/Analytics Yes 
Retail Inventory Management Yes 
Supplier Management Yes 
Warehouse Management No 

Purchasing

Catalog Management Yes 
Compliance Management Yes 
Contract Management Yes 
Inventory Management Yes 
Invoice Processing Yes 
PunchOut Yes 
Purchase Order Management Yes 
Requisitions & Approvals Yes 
Sourcing Management No 
Spend Management Yes 
Supplier Management Yes 

Restaurant Management

Billing & Invoicing Yes 
Built-in Accounting Yes 
Employee Management Yes 
Food Costing Yes 
Inventory Management Yes 
Kitchen Management Yes 
Menu Management Yes 
Payroll Management Yes 
Point of Sale (POS) No 
Reporting/Analytics Yes 
Reservations Management No 
Sales Tracking Yes 
Table Management No 
Wait List Management No 
Waitstaff Management Yes 

Product Features

Restaurant Management

Billing & Invoicing Yes 
Built-in Accounting Yes 
Employee Management Yes 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) Yes 
Reporting/Analytics Yes 
Reservations Management Yes 
Sales Tracking No 
Table Management Yes 
Wait List Management Yes 
Waitstaff Management Yes 

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

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