Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

As you embark on a mission to enhance collaboration between customer support and product management, consider reaching out to your teammate, the Administrator, who possesses valuable insights and experience with your Help Desk system as well as Team Foundation Server or Team Services Online. Gather the essential information needed to establish a connection between your Help Desk and Product Management systems, aiming to create an integrated workspace where Development and Support collaborate seamlessly as a unified entity. Immerse yourself in analyzing your team's performance by examining ticketing data and its correlation with the development activities occurring within other teams. Additionally, ensure that your senior staff members from both departments are kept in the loop about any emerging requests, concerns, or bugs that are related to ongoing projects or anticipated tasks. This proactive communication will foster a more responsive and agile work environment. Ultimately, strengthening these connections will pave the way for more efficient problem-solving and innovation.

Description

Talkspirit facilitates information sharing and makes work more fluid through an all-in one collaborative platform. Talkspirit allows you to bring together your employees, improve cohesion, and facilitate the flow of information. Our solution allows you to communicate and collaborate with your team, create dynamic interactions, and improve the efficiency of your employees. You can mobilize your communities, distribute your key information, and schedule your events in just a few steps. No matter if they work behind a desk, or out in the field, all your employees can connect on a secure platform that is simple to use and accessible without a business email account.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Zendesk Yes 
Box No 
Dropbox No 
Google Calendar No 
Google Drive No 
HappyFox Yes 
Jira No 
Jira Work Management No 
Kayako Yes 
Microsoft OneDrive No 
Microsoft Outlook No 
Pipedrive No 
Rambox No 
Salesforce Yes 
SolarWinds Pingdom No 
Trello No 
WordPress No 
Wufoo No 
X (Twitter) No 

Integrations

Zendesk Yes 
Box Yes 
Dropbox Yes 
Google Calendar Yes 
Google Drive Yes 
HappyFox No 
Jira Yes 
Jira Work Management Yes 
Kayako No 
Microsoft OneDrive Yes 
Microsoft Outlook Yes 
Pipedrive Yes 
Rambox Yes 
Salesforce No 
SolarWinds Pingdom Yes 
Trello Yes 
WordPress Yes 
Wufoo Yes 
X (Twitter) Yes 

Pricing Details

$8.00 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

€5 / month / user
We offer standard plans and personalized plans for all organization sized. Please ask for a quote if you're looking to build you own personalized platform.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Bluepen Software

Founded

2016

Country

United States

Website

www.bluepensoftware.com

Vendor Details

Company Name

Talkspirit

Founded

2008

Country

France

Website

www.talkspirit.com

Product Features

Integration

Dashboard Yes 
ETL - Extract / Transform / Load Yes 
Metadata Management Yes 
Multiple Data Sources Yes 
Web Services Yes 

Product Features

Collaboration

Brainstorming Yes 
Calendar Management Yes 
Chat / Messaging Yes 
Contact Management Yes 
Content Management Yes 
Document Management Yes 
Project Management Yes 
Real Time Editing Yes 
Task Management Yes 
Version Control Yes 
Video Conferencing Yes 

Social Networking

Activity / News Feed Yes 
Advertising Management No 
Blogs No 
Data Security Yes 
Event Management Yes 
Group Management Yes 
Media Library Yes 
Privacy Options Yes 
Real-time Chat Yes 
Social Media Integration Yes 
Social Media Tagging Yes 
User Profiles Yes 

Alternatives