Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
As you embark on a mission to enhance collaboration between customer support and product management, consider reaching out to your teammate, the Administrator, who possesses valuable insights and experience with your Help Desk system as well as Team Foundation Server or Team Services Online. Gather the essential information needed to establish a connection between your Help Desk and Product Management systems, aiming to create an integrated workspace where Development and Support collaborate seamlessly as a unified entity. Immerse yourself in analyzing your team's performance by examining ticketing data and its correlation with the development activities occurring within other teams. Additionally, ensure that your senior staff members from both departments are kept in the loop about any emerging requests, concerns, or bugs that are related to ongoing projects or anticipated tasks. This proactive communication will foster a more responsive and agile work environment. Ultimately, strengthening these connections will pave the way for more efficient problem-solving and innovation.
Description
Worksimply empowers teams to embrace hybrid work effectively through features like collaborative tools and a customizable credit system, all while ensuring a smooth booking process. The office serves as a hub for connection and teamwork, allowing you to see your colleagues' work schedules and join them effortlessly. Additionally, Worksimply enhances the workspace experience by providing food, drinks, snacks, board games, and organizing engaging workshops. You can establish budget constraints for individual employees as well as your entire organization, and enjoy a straightforward credit system that streamlines bookings for desks, on-demand offices, and meeting spaces tailored to your team's requirements. With locations spread across Canada and the United States, say goodbye to juggling multiple vendors, invoices, and contracts—Worksimply offers a single bill, one contract, and one integrated platform. Gain access to over 80 diverse spaces throughout North America and discover the benefits for yourself. By simplifying the logistics of hybrid work, Worksimply allows your team to focus on productivity and collaboration.
API Access
Has API
No
API Access
Has API
No
Integrations
Freshdesk
Yes
Groove
Yes
HappyFox
Yes
Kayako
Yes
Microsoft Teams
Yes
Salesforce
Yes
Zendesk
Yes
Integrations
Freshdesk
No
Groove
No
HappyFox
No
Kayako
No
Microsoft Teams
No
Salesforce
No
Zendesk
No
Pricing Details
$8.00 per user per month
Free Trial
Yes
Free Version
No
Pricing Details
$10 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Bluepen Software
Founded
2016
Country
United States
Website
www.bluepensoftware.com
Vendor Details
Company Name
Worksimply
Country
United States
Website
worksimply.com/platform/
Product Features
Integration
Dashboard
Yes
ETL - Extract / Transform / Load
Yes
Metadata Management
Yes
Multiple Data Sources
Yes
Web Services
Yes
Product Features
Remote Work
Collaboration
No
Credential Management
No
Electronic Signature
No
Employee Monitoring
No
Live Chat
No
Meeting Management
No
Project Management
No
Remote Access
No
Remote Support
No
Screen Sharing
No
Softphone
No
Task Management
No
Time Zone Tracking
No
Video Chat
No
Web Conferencing
No