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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

As you embark on a mission to enhance collaboration between customer support and product management, consider reaching out to your teammate, the Administrator, who possesses valuable insights and experience with your Help Desk system as well as Team Foundation Server or Team Services Online. Gather the essential information needed to establish a connection between your Help Desk and Product Management systems, aiming to create an integrated workspace where Development and Support collaborate seamlessly as a unified entity. Immerse yourself in analyzing your team's performance by examining ticketing data and its correlation with the development activities occurring within other teams. Additionally, ensure that your senior staff members from both departments are kept in the loop about any emerging requests, concerns, or bugs that are related to ongoing projects or anticipated tasks. This proactive communication will foster a more responsive and agile work environment. Ultimately, strengthening these connections will pave the way for more efficient problem-solving and innovation.

Description

We connect exceptional remote developers with teams worldwide to create incredible products. Our process begins with an initial conversation to understand your project's specific requirements and objectives. We explore everything from the technological frameworks utilized to the dynamics of your company culture. The information we collect is then processed through our advanced matchmaking platform. After that, we provide you with a curated list of candidates, allowing you to conduct interviews and select the ideal fit for your team. We collaborate with you during the onboarding process to ensure a smooth transition for your new colleague, who will be available to work alongside you at all hours. By combining scientifically-informed, automated evaluations with human insight, we identify promising talent ready to contribute. You can effortlessly adjust your team size, scaling from one developer to fifty and back again with minimal hassle or additional costs. We meticulously review thousands of profiles to assess knowledge, cultural compatibility, and communication abilities. Whether you need a permanent hire, project-based assistance, contract work, or part-time help, we are committed to delivering solutions that align perfectly with your project's needs. Our goal is to ensure that you have the right talent at the right time, adapting to your evolving requirements seamlessly.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Freshdesk Yes 
Groove Yes 
HappyFox Yes 
Kayako Yes 
Microsoft Teams Yes 
Salesforce Yes 
Zendesk Yes 

Integrations

Freshdesk No 
Groove No 
HappyFox No 
Kayako No 
Microsoft Teams No 
Salesforce No 
Zendesk No 

Pricing Details

$8.00 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Bluepen Software

Founded

2016

Country

United States

Website

www.bluepensoftware.com

Vendor Details

Company Name

Telepat.io

Country

United States

Website

telepat.io

Product Features

Integration

Dashboard Yes 
ETL - Extract / Transform / Load Yes 
Metadata Management Yes 
Multiple Data Sources Yes 
Web Services Yes 

Product Features

Application Development

Access Controls/Permissions Yes 
Code Assistance No 
Code Refactoring Yes 
Collaboration Tools Yes 
Compatibility Testing Yes 
Data Modeling Yes 
Debugging No 
Deployment Management Yes 
Graphical User Interface No 
Mobile Development No 
No-Code Yes 
Reporting/Analytics Yes 
Software Development No 
Source Control Yes 
Testing Management No 
Version Control No 
Web App Development No 

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