Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
Symphony Communication software is designed for the financial services industry. There are 4 interconnected platforms; Messaging, Voice, Directory, Analytics. Symphony is trusted by over ½ million users and 1,000 institutions, including 10/10 of the world's largest investment banks.
Symphony Messaging is an internal & external workplace chat app. The Federation feature enables off-channel messaging over WhatsApp, SMS, WeChat, and LINE, in compliance with financial industry requirements. The desktop and mobile app enables flexible working.
Symphony Voice is the voice communication platform made for global finance. This includes the Cloud9 trader voice product which connects traders and trader-adjacent teams. The award-winning wireless turret phone alternative offers seamless deployment, rich features, in a fully cloud-native software as a service. The interconnected Symphony Directory feature enables you to search, find and contact financial counterparties in seconds.
Description
Zyter Symphony is an advanced platform for agent orchestration that empowers businesses to transform outdated workflows with agility, accuracy, and adaptability. By employing a modular, multi-agent AI framework, it effectively minimizes what is referred to as “process debt,” thereby releasing hidden business potential across various areas including clinical, administrative, and operational sectors. The platform seamlessly integrates with any existing digital core process system and accommodates a variety of agents such as system integration agents, workflow agents, voice agents, coding agents, and knowledge/data interoperability agents that work in harmony across data, personnel, and systems. Additionally, it features comprehensive omnichannel collaboration options, including chat, voice, SMS, and video, while ensuring enterprise-level security through AES 256-bit encryption and HIPAA compliance. Furthermore, with a focus on outcome-driven implementation that leads to cost savings, enhanced engagement, superior quality, and quicker decision-making, Symphony is tailored to automate entire workflows rather than merely handling individual tasks. This comprehensive approach allows businesses to increase operational efficiency and achieve more streamlined processes overall.
API Access
Has API
Yes
API Access
Has API
No
Integrations
AccessFintech
Yes
Appian
Yes
Arctera Insight Archiving
Yes
Confluence
Yes
FlexTrade
Yes
Google Cloud CDN
Yes
HERE Enterprise Browser
Yes
Jira
Yes
LINE
Yes
Microsoft Teams
Yes
Integrations
AccessFintech
No
Appian
No
Arctera Insight Archiving
No
Confluence
No
FlexTrade
No
Google Cloud CDN
No
HERE Enterprise Browser
No
Jira
No
LINE
No
Microsoft Teams
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Symphony Communication
Founded
2014
Country
United States
Website
symphony.com
Vendor Details
Company Name
Zyter
Founded
2002
Country
United States
Website
www.zyter.com/solutions/zyter-symphony/
Product Features
Collaboration
Brainstorming
No
Calendar Management
No
Chat / Messaging
Yes
Contact Management
Yes
Content Management
No
Document Management
No
Project Management
No
Real Time Editing
Yes
Task Management
Yes
Version Control
No
Video Conferencing
Yes
Employee Communication Tools
Activity / News Feed
No
Audio / Video Conferencing
Yes
Blogs
No
Chat / Messaging
Yes
Employee Directory
Yes
Event Calendar
No
File Sharing
Yes
Knowledge Management
Yes
Newsletter Management
No
Surveys & Feedback
Yes
Internal Communications
App Integration
No
Blogs
No
Chat/Messaging
Yes
Email Management
No
Employee Directory
Yes
Event Calendar
No
Newsletter Management
No
Photo Gallery
No
Social Sharing
No
Survey Management
No
Telephony
Yes
Video Chat
Yes
Voice Chat
Yes
Team Chat
End-to-End Encryption (E2EE)
Yes
File Sharing
Yes
Groups / Channels
Yes
Payments
No
Search / Filter
Yes
Self-Destructing Messages
No
Stickers / GIFs
No
Threaded Discussion
Yes
Video Conferencing
Yes
Voice Calling
Yes
Team Communication
Activity / News Feed
No
Audio Calls
Yes
Calendar Management
No
Chat / Messaging
Yes
Discussion Threads
Yes
File Sharing
Yes
Mobile Access
Yes
Push Notifications
Yes
Search
Yes
Surveys & Feedback
Yes
Task Management
Yes
Video Conferencing
Yes