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Average Ratings 0 Ratings

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Description

Symphony Communication software is designed for the financial services industry. There are 4 interconnected platforms; Messaging, Voice, Directory, Analytics. Symphony is trusted by over ½ million users and 1,000 institutions, including 10/10 of the world's largest investment banks. Symphony Messaging is an internal & external workplace chat app. The Federation feature enables off-channel messaging over WhatsApp, SMS, WeChat, and LINE, in compliance with financial industry requirements. The desktop and mobile app enables flexible working. Symphony Voice is the voice communication platform made for global finance. This includes the Cloud9 trader voice product which connects traders and trader-adjacent teams. The award-winning wireless turret phone alternative offers seamless deployment, rich features, in a fully cloud-native software as a service. The interconnected Symphony Directory feature enables you to search, find and contact financial counterparties in seconds.

Description

Text searches offer convenience, but they fall short when it comes to identifying text within image-based PDFs or any documents that have been scanned into your document management system—unless you utilize Symphony OCR®. This innovative solution ensures that every document becomes text searchable, streamlining the process of locating precisely what you require at the right moment. Symphony OCR automatically integrates OCR technology into documents uploaded to your document management system, rendering them text searchable. This functionality extends to scanned documents, including PDF and TIFF formats, e-faxes, email attachments, and even older files. Once documents undergo OCR processing, you can effortlessly search using keywords to locate them. Additionally, this tool enables you to select, copy, and paste text from the document, saving you the hassle of retyping. In the realm of OCR software, Symphony OCR stands out as a leader. Its seamless operation means that it consistently monitors both existing and newly added documents without necessitating any input from you, ensuring efficiency and reliability. With Symphony OCR, you can transform how you manage and access your documents.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Appian Yes 
Citrix Workspace Yes 
DTCC Data Services Yes 
FlexTrade Yes 
Google Cloud CDN Yes 
HERE Enterprise Browser Yes 
Jira Yes 
LINE Yes 
Microsoft SharePoint No 
Microsoft Teams Yes 
NetDocuments No 
PagerDuty Yes 
Saphyre Yes 
ServiceNow Yes 
Symantec EDR Yes 
Theta Lake Yes 
Verint Community Yes 
WeChat Yes 
Zapier Yes 
Zoom Yes 

Integrations

Appian No 
Citrix Workspace No 
DTCC Data Services No 
FlexTrade No 
Google Cloud CDN No 
HERE Enterprise Browser No 
Jira No 
LINE No 
Microsoft SharePoint Yes 
Microsoft Teams No 
NetDocuments Yes 
PagerDuty No 
Saphyre No 
ServiceNow No 
Symantec EDR No 
Theta Lake No 
Verint Community No 
WeChat No 
Zapier No 
Zoom No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Symphony Communication

Founded

2014

Country

United States

Website

symphony.com

Vendor Details

Company Name

Trumpet

Country

United States

Website

trumpetinc.com

Product Features

Collaboration

Brainstorming No 
Calendar Management No 
Chat / Messaging Yes 
Contact Management Yes 
Content Management No 
Document Management No 
Project Management No 
Real Time Editing Yes 
Task Management Yes 
Version Control No 
Video Conferencing Yes 

Employee Communication Tools

Activity / News Feed No 
Audio / Video Conferencing Yes 
Blogs No 
Chat / Messaging Yes 
Employee Directory Yes 
Event Calendar No 
File Sharing Yes 
Knowledge Management Yes 
Newsletter Management No 
Surveys & Feedback Yes 

Internal Communications

App Integration No 
Blogs No 
Chat/Messaging Yes 
Email Management No 
Employee Directory Yes 
Event Calendar No 
Newsletter Management No 
Photo Gallery No 
Social Sharing No 
Survey Management No 
Telephony Yes 
Video Chat Yes 
Voice Chat Yes 

Team Chat

End-to-End Encryption (E2EE) Yes 
File Sharing Yes 
Groups / Channels Yes 
Payments No 
Search / Filter Yes 
Self-Destructing Messages No 
Stickers / GIFs No 
Threaded Discussion Yes 
Video Conferencing Yes 
Voice Calling Yes 

Team Communication

Activity / News Feed No 
Audio Calls Yes 
Calendar Management No 
Chat / Messaging Yes 
Discussion Threads Yes 
File Sharing Yes 
Mobile Access Yes 
Push Notifications Yes 
Search Yes 
Surveys & Feedback Yes 
Task Management Yes 
Video Conferencing Yes 

Product Features

OCR

Batch Processing Yes 
Convert to PDF Yes 
ID Scanning No 
Image Pre-processing No 
Indexing No 
Metadata Extraction No 
Multi-Language No 
Multiple Output Formats No 
Text Editor Yes 
Zone Selection Tool No 

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